HONEST RAJ NAGENDRAN
Toronto,Canada
Summary
- Passionate SRE and AWS engineer with 9+ years of experience in IT operations and Technical Architect experience in various North American banking sectors.
- I serve as an SME/Industry expert as per security standards for the purpose of performing critical monitoring, analysis, and maintenance for multiple complex systems and applications.
- Excellent BMO application knowledge as I am working with BMO for more than 4 years onsite.
Overview
12
12
years of professional experience
Work History
Lead Site Reliability Engineer
Virtusa Canada Inc
12.2022 - Current
- Client - Bank of Montreal
- Led a team of cloud engineers, driving the implementation of CDK-based infrastructure deployments and effectively utilizing CloudWatch, EC2, S3, Lambda, and SSM to optimize cloud resources and ensure high availability.
- Implemented SRE practices, leveraging Dynatrace and ELK to enhance observability and proactively identify and resolve performance issues, reducing mean time to resolution (MTTR) by 30%.
- Implemented toil management strategies, reducing manual, repetitive tasks by 40% through the automation of routine maintenance and monitoring processes using Ansible Tower and Python automation scripts.
Site Reliability Engineer
TATA Consultancy Services
04.2021 - 11.2022
- Client - Bank of Montreal
- Cloud Experience: In-depth knowledge of cloud-native tools and functions such as CDK, IAM, CloudWatch, S3, Lambda, and APIGateway
- SRE: Extensive experience in observability, toil management, and monitoring tools (Dynatrace, ELK), with a strong focus on resilient architecture, IaC, CaC, and proficiency in Python.
- Automation: skilled in utilizing Ansible Tower, AWS SSM, BitBucket, and GitHub to develop and implement automated workflows, eliminating toil, improving response time, and streamlining deployment pipelines.
- Extensive knowledge of ServiceNow, Splunk, Postman, and SoapUI.
- Problem-Solving: Exceptional problem-solving skills, applying analytical thinking and innovative solutions to overcome complex challenges
- Leadership: Decisive, energetic, and focused team player, experienced in building and leading high-performing teams (CoP) while fostering a culture of diversity, inclusion, recognition, and growth.
AWS Developer
TATA Consultancy Services
04.2019 - 04.2021
- Client - Royal Bank of Canada
- I analyzed the requirements and created a design diagram with AWS components based on the requirements.
- Development of backend APIs in the AWS cloud using serverless architecture.
- Incorporation of AWS components such as AWS Lambda, Amazon API Gateway, AWS IAM, and Amazon S3.
- Dynamo DB based on the requirement. Unit testing the developed APIs to ensure maximum coverage.
- Strong Python knowledge.
- Deployment and support of the developed AWS APIs in testing and production environments.
- I worked on JIRA for defect and issue logging and tracking and documented all my work using CONFLUENCE.
Mainframe Analyst
TATA Consultancy Services
08.2016 - 03.2019
- Client - Bank of Montreal
- P&C Canada/US Mainframe provides end-to-end support from the design stage to QA sign off on ABM windows-based applications and ZOS platforms.
- Managed CICS regions and LPAR’s.
- UNIX/Database script support and carried out Web sphere deployments.
- Automation/scheduling of production jobs using ESP scheduler
- Took care of MECH, NCCS offline.
Mainframe Production Support Executive
TATA Consultancy Services
03.2014 - 08.2016
- Client - Bank of America
- Experienced in production incident management as L1, L2, and L3.
- Ran data extracts from flat files using utilities like DFSORT, ICETOOL, etc. for clients and business partners.
- Identified the COBOL programs, JCLs, and DB2 tables that needed to be built or modified after analyzing the interfaces that were affected.
Education
Bachelor of Engineering - Electrical and Electronics Engineering
Anna University
Tamilnadu, India01.2013
Skills
- Opensource,
- Splunk,
- Dynatrace,
- ELK
- ServiceNow
- Python
- Ansible
- SoapUI / Postman
Languages
English
Full Professional
Status In Canada
- Citizen Of Canada
Timeline
Lead Site Reliability Engineer
Virtusa Canada Inc
12.2022 - Current
Site Reliability Engineer
TATA Consultancy Services
04.2021 - 11.2022
AWS Developer
TATA Consultancy Services
04.2019 - 04.2021
Mainframe Analyst
TATA Consultancy Services
08.2016 - 03.2019
Mainframe Production Support Executive
TATA Consultancy Services
03.2014 - 08.2016
Bachelor of Engineering - Electrical and Electronics Engineering
Anna University