Sandeep Singh
Stoney Creek,ON
Summary
Proven expert in customer service and nail artistry, I elevated salon revenue and client satisfaction at Self-Employed through innovative designs and effective problem-solving. Skilled in client consultation and sanitation procedures, my work at Walmart showcased my ability to handle high-stress situations, ensuring loyalty and repeat business Results-driven professional provides customers with tailored solutions to meet needs. Successfully establishes relationships with customers and deliver quality service. Eager to secure entry-level insurance agent position. Ready to help team achieve company goals.
Overview
10
10
years of professional experience
Work History
Licensed Nail Technician
Self-Employed
Stoney Creek, ON
01.2020 - Current
- Maintained a clean and sanitary work environment, ensuring compliance with state regulations and promoting client safety.
- Accommodated walk-in customers effectively without disrupting pre-scheduled appointments by multitasking between tasks efficiently.
- Continuously expanded professional knowledge by attending industry workshops, staying current on the latest trends in nail care and design.
- Increased salon revenue with exceptional nail artistry skills, offering clients a wide range of creative designs and techniques.
Certified Makeup Artist
Self-Employed
GTA
03.2016 - 02.2020
- Educated clients about proper makeup application techniques for daily use or special occasions, empowering them to feel confident.
- Delivered exceptional results in high-pressure situations, such as wedding events
- Established strong relationships with vendors and suppliers, negotiating favorable terms for product purchases.
- Demonstrated versatility in creating various makeup styles for diverse clientele-from natural to dramatic looks.
Customer Service Representative
Walmart
Bolton, ON
11.2014 - 10.2019
- Handled customer inquiries and suggestions courteously and professionally.
- Recruited customers to Walmart MasterCard
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Answered constant flow of customer calls with minimal wait times.
Education
License Certificate - OTL - Ontario
Insurance Institute of Canada
06.2024
Certificate - Esthetics And Nail Care Technology
Nail Queen Studio
Brampton01.2020
Certificate - Makeup Artist
Body Pro Beauty & Aesthetics Academy
Brampton, ON11.2013
High School Diploma -
North Park Secondary School
Brampton, ON06.2012
Skills
- Client consultation
- Client relations
- Customer service
- Problem-solving abilities
- Persuasive speaking
- Critical thinking
- Money handling abilities
- Microsoft Excel
Timeline
Licensed Nail Technician
Self-Employed
01.2020 - Current
Certified Makeup Artist
Self-Employed
03.2016 - 02.2020
Customer Service Representative
Walmart
11.2014 - 10.2019
License Certificate - OTL - Ontario
Insurance Institute of Canada
Certificate - Esthetics And Nail Care Technology
Nail Queen Studio
Certificate - Makeup Artist
Body Pro Beauty & Aesthetics Academy
High School Diploma -
North Park Secondary School