Anastasiia Kostylova
Calgary,AB
Summary
Adept at elevating client experiences and salon revenue, I leveraged my expertise in manicure design and exceptional customer service at FOP Koreniuk and as a self-employed beauty salon owner. By implementing innovative sanitation procedures and nail art techniques, I significantly grew a loyal clientele base, ensuring a blend of creativity and safety in every service offered.
Overview
11
11
years of professional experience
Work History
Licensed Nail Technician
Self Employed
11.2023 - Current
- Maintained a clean and sanitary work environment, ensuring compliance with state regulations and promoting client safety.
- Accommodated walk-in customers effectively without disrupting pre-scheduled appointments by multitasking between tasks efficiently.
- Continuously expanded professional knowledge by attending industry workshops, staying current on the latest trends in nail care and design.
- Increased salon revenue with exceptional nail artistry skills, offering clients a wide range of creative designs and techniques.
- Established loyal clientele through excellent customer service, listening attentively to preferences and addressing concerns promptly.
- Performed thorough consultations with new clients to assess their individual needs and preferences before beginning any procedures or treatment plans.
- Enhanced client satisfaction by providing high-quality manicures and pedicures, adhering to industry standards and best practices.
- Administered soothing hand massages as part of manicure services, enhancing overall customer experience and encouraging repeat visits.
- Educated clients on proper nail care techniques, recommending appropriate at-home maintenance products for long-lasting results.
- Demonstrated expertise in various nail treatments, including gel polish application, acrylic extensions, and paraffin dips for optimal results.
- Implemented strict sanitation protocols for tools and equipment, reducing the risk of infection or contamination among clients.
- Mentored junior nail technicians through hands-on training sessions, sharing valuable insights and techniques for professional development.
- Oversaw schedule to manage appointments of new and existing clients.
- Sterilized and sanitized beauty tools and equipment to maintain hygiene and safety protocols.
- Sanitized workstation and stocked assigned workspace to facilitate general office and spa cleaning.
- Responded to customer requests and concerns about gel application and nail art designs.
- Applied manicures and pedicures following color and style preference of client to enhance aesthetics and groom nails.
- Used acrylics, gels and glitters to create custom nail art designs for clients.
- Provided clients with advice and education on best nail care practices.
- Practiced highest standards of sanitation and sterilization of salon equipment.
- Grew repeat client base through effective marketing and customer service.
- Cleaned and sanitized tools and equipment before each client.
- Performed detailed trimming, filing and other nail services.
Nail Technician
FOP Koreniuk
07.2013 - Current
- Established strong client relationships through exceptional customer service and communication skills.
- Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
- Sterilized and sanitized beauty tools and equipment to maintain hygiene and safety protocols.
- Ensured a clean and sanitary workspace, adhering to industry hygiene standards and practices.
- Offered advice and recommended products to improve and maintain nails.
- Communicated effectively with management concerning important customer issues.
- Used acrylics, gels and glitters to create custom nail art designs for clients.
- Sanitized workstation and stocked assigned workspace to facilitate general office and spa cleaning.
- Educated clients on proper nail care maintenance, helping them extend the life of their treatments between appointments.
- Collaborated with other salon staff members to create a positive work environment and seamless customer experiences.
- Oversaw schedule to manage appointments of new and existing clients.
- Supported overall salon operations by assisting with administrative duties, such as answering phones, booking appointments, and handling transactions when necessary.
- Utilized time management skills effectively when multitasking between multiple clients, ensuring all received timely and quality service.
- Expanded client base by promoting the salon''s services via social media platforms and word-of-mouth referrals.
- Provided soothing hand massages during manicure sessions to enhance overall relaxation for clients during their visit.
- Consistently received positive feedback from clients regarding my attention to detail, professionalism, and friendly demeanor during their visits.
- Kept tidy and organized area to comply with cleanliness standards.
- Performed high-quality manicures, pedicures, and nail enhancements for a diverse clientele.
- Enhanced client satisfaction by providing personalized nail care treatments and recommendations.
- Responded to customer requests and concerns about gel application and nail art designs.
- Remained current on emerging nail trends, techniques, and tools through ongoing professional development.
- Managed inventory levels efficiently, ensuring all necessary supplies were stocked for daily operations without excess waste or expense.
- Prepared nail beds and cuticles, shaped nails and applied polish.
- Applied manicures and pedicures following color and style preference of client to enhance aesthetics and groom nails.
- Streamlined appointment scheduling process, reducing wait times for walk-in clients while maintaining punctuality for scheduled appointments.
- Demonstrated expertise in various nail art designs, attracting new customers seeking unique styles for special events or everyday wear.
- Implemented creative marketing strategies to attract new customers to the salon during slow periods or seasonal promotions.
- Increased customer base by offering personalized nail care consultations.
- Customized nail treatments to address individual client concerns, promoting nail health.
- Stayed abreast of latest trends in nail design and care, integrating new techniques into services offered.
- Implemented effective sterilization and disinfection practices, minimizing health risks for clients.
Teacher Manicure and Nail Extension
Self Employed
01.2018 - 08.2023
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
- Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
- Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s educational journey.
- Differentiated instruction to accommodate diverse learning needs, ensuring each student had an equal opportunity for success.
- Assessed student performance regularly using both formative and summative assessments to inform future lesson planning.
- Continuously pursued professional development opportunities such as workshops or conferences to stay current in educational trends.
- Led professional development workshops for peers on effective classroom management techniques.
Beauty Salon Owner
Self Employed
09.2014 - 12.2017
- Developed a loyal client base by consistently delivering high-quality services and fostering positive relationships with customers.
- Implemented stringent hygiene and safety protocols to maintain a clean, safe environment for both clients and employees.
- Maintained compliance with all local, state, and federal regulations governing the operation of beauty salons to ensure continued licensure and avoid potential fines or penalties.
- Increased client satisfaction by providing personalized beauty consultations and recommending suitable products and services.
- Boosted salon revenue through effective marketing strategies, including social media promotion and targeted advertising campaigns.
- Collaborated with local businesses to create cross-promotional partnerships that benefited both parties involved while increasing visibility within the community.
- Trained new team members on salon procedures, product knowledge, and customer service best practices to ensure consistent quality across all services.
- Negotiated favorable contracts with suppliers to secure competitive pricing on salon products without compromising quality.
- Attracted new clientele by leveraging search engine optimization tactics to increase online visibility of the salon''s website in relevant searches.
- Managed daily operations, ensuring smooth workflows and efficient staff scheduling for enhanced customer experiences.
Education
Bachelor - Restaurant Business
Kiev University of Restaurant And Hotel Business
Ukraine, Kiev06.2013
Skills
- Manicure Design
- Pedicure Techniques
- Client consultation
- Nail Extensions
- Sanitation Procedures
- Spa Pedicure
- Gel Application
- Foot Massage
- Hand Massage
- Nail Stamping
- 3D Nail Design
- Airbrushing Techniques
- Waterless Manicure
- Callus Removal
- Paraffin Treatments
- Customer Service
- Manicure Techniques
- Nail Preparation
- Product Knowledge
- Customer Education
- Sanitation maintenance
- Training and coaching
- Sales proficiency
- Nail art techniques
- Pedicures
- Cuticle Hydration
- Tool Sanitization
- Nail Care and Shaping
- Nail Shaping Tools
- Quality Assurance
- Client satisfaction
- Nail Designs
- Multitasking
- Excellent Communication
Languages
Ukrainian
Native or Bilingual
Russian
Native or Bilingual
English
Elementary
Timeline
Licensed Nail Technician
Self Employed
11.2023 - Current
Teacher Manicure and Nail Extension
Self Employed
01.2018 - 08.2023
Beauty Salon Owner
Self Employed
09.2014 - 12.2017
Nail Technician
FOP Koreniuk
07.2013 - Current
Bachelor - Restaurant Business
Kiev University of Restaurant And Hotel Business
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