Sandeep Puthanveetil
Moncton,NB
Summary
Dedicated and motivated professional with a strong background in building productive relationships, resolving issues, and delivering exceptional customer service. Demonstrates a friendly and honest approach, with a commitment to achieving high standards of performance. Seeking a part-time role to leverage these skills and contribute to organizational success. Available for work all days, including weekends, except Fridays.
Overview
9
9
years of professional experience
Work History
Assistant Manager, Customer Service
The Federalbank Ltd
04.2020 - 12.2023
- Greet and engage with customers in person, by phone or email, provide them information/suggestions regarding products and services, offering a delightful customer service experience.
- Listen to customer queries and complaints, provide quick and effective suggestions/solutions to address them.
- Ensure that the service outlet and its premises are well kept and is up to the standards of the organization.
- Co-ordinate and word together with the branch staff to effectively carry out branch operations and offer services with exceptional quality.
- Assist the branch manager in meeting and exceeding branch targets and devising strategies for business development.
Cashier
The Federalbank Ltd
11.2014 - 03.2020
- Operated cash counter for cash, and cheque transactions with excellent accuracy levels.
- Help and guide customers with their transactions, filling up various forms, cheques etc.
- Interact with customers and provide accurate information on
products and services of the bank. - Administered the cash operations of the bank, balancing the branch vault, monitoring operation of ATMs, Cash deposit machines etc
Education
Bachelor of Technology - Mechanical Engineering
Kerala University
India09.2014
Skills
- Customer service expertise
- Communication
- Business administration
- Attention to details
- Quick Learner
- Multitasking
- Time-management
Languages
English
Full Professional
Hindi
Full Professional
Timeline
Assistant Manager, Customer Service
The Federalbank Ltd
04.2020 - 12.2023
Cashier
The Federalbank Ltd
11.2014 - 03.2020
Bachelor of Technology - Mechanical Engineering
Kerala University
Similar Profiles
Pierre Paul Jean JacquesPierre Paul Jean Jacques
Warehouse / Delivery Associate at AmazonWarehouse / Delivery Associate at Amazon
Pedro CicoriaPedro Cicoria
Estimator at VieroEstimator at Viero
Zach MarshallZach Marshall
Solutions Centre Leader at XperigoSolutions Centre Leader at Xperigo
Joao MaiaJoao Maia
Countertop Templater at Jade StoneCountertop Templater at Jade Stone
Samantha StiltnerSamantha Stiltner
Assistant Manager, Customer Service at Certified OilAssistant Manager, Customer Service at Certified Oil