SANDEEP KAUR
OTTAWA,Canada
Summary
Adept at maintaining high standards of cleanliness and organization, I excelled at Pizza Hut, Ottawa, showcasing my ability to thrive in fast-paced settings. My proficiency in cooking and time management, coupled with exceptional customer service skills, significantly contributed to the kitchen's efficiency and customer satisfaction. Versatile Business Operations Specialist with background in optimizing operational processes and implementing effective business solutions. Skilled in project management, strategic planning, and process improvement, consistently delivering results that drive efficiency and reduce costs. Strong analytical abilities and problem-solving skills contribute to successful project outcomes and positive impacts on overall business performance.
Overview
8
8
years of professional experience
Work History
Supervisor
OPTIONAL FOOD
Ottawa, ON
08.2024 - Current
- Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
- Performed monthly inventory checks to ensure sufficient stock levels for all products.
- Set specific goals for projects to measure progress and evaluate end results.
- Trained new employees on company policies and procedures.
- Led weekly team meetings to discuss progress, address issues, and plan future actions.
Crew Team Member
TIM HORTONS
Ottawa, ON
11.2023 - 06.2024
- Packed fast food products in approved containers, cups, and bags.
- Presented orders to guests within anticipated service times.
- Served food quickly for positive guest experiences.
- Stocked shelves and cases with new or transferred items.
- Collaborated with other crew members to complete tasks quickly and efficiently.
- Cleaned work areas regularly throughout shift.
HOUSE KEEPING
RANJIT AVENUE
PATIALA, PUNJAB
01.2020 - 11.2023
- Responded promptly to customer inquiries regarding housekeeping services.
- Followed up on student complaints regarding housekeeping issues.
- Performed daily housekeeping tasks driving efficient laboratory operations.
- Scheduled and assigned daily tasks for housekeeping staff.
- Developed and implemented standard operating procedures for housekeeping operations.
Housekeeping Supervisor
OLD AGE HOME
Ottawa, ON
03.2017 - 12.2019
- Established effective communication between team members in order to foster a positive work environment.
- Analyzed data collected from surveys or reports in order to identify areas needing improvement in terms of cleanliness or service delivery.
- Inventoried incoming supplies and placed items in stock for use by personnel.
- Practiced safe work habits and wore protective safety equipment.
- Enforced rules and regulations set forth by management regarding health, safety and security policies.
- Scheduled employees' shifts according to occupancy levels at the hotel.
- Reported damage or theft of hotel property to management.
Education
Master of Arts - COMMERCE
PUNJABI UNIVERSITY
PUNJAB,INDIA04-2016
B.COM - COMMERCE
PUNJABI UNIVERSITY
PATIALA,PUNJAB,INDIA03-2015
Skills
- Cooking
- Cleaning and organization
- Time management
- Customer service
- New hire training
- Food presentation
- Food handler certification
- Recipes and menu planning
- Portion control
- Food pairing
- Plating and presentation
Languages
English, Fluent
Timeline
Supervisor
OPTIONAL FOOD
08.2024 - Current
Crew Team Member
TIM HORTONS
11.2023 - 06.2024
HOUSE KEEPING
RANJIT AVENUE
01.2020 - 11.2023
Housekeeping Supervisor
OLD AGE HOME
03.2017 - 12.2019
Master of Arts - COMMERCE
PUNJABI UNIVERSITY
B.COM - COMMERCE
PUNJABI UNIVERSITY
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