SAMUEL RAYMOND OWUSU
Mississauga,ON
Summary
Proven leader and efficient cleaner, I significantly enhanced team productivity and customer satisfaction at SPHINX ENERGY GHANA LIMITED. Mastering efficient cleaning techniques and quality assurance, my strong work ethic and time management skills led to a harmonious work environment and superior service delivery, showcasing my ability to meet and exceed employer expectations.
Overview
4
4
years of professional experience
Work History
Supervisor
SPHINX ENERGY GHANA LIMITED
06.2023 - 03.2024
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
Cleaning Assistant
POSH CLEAN GHANA
05.2021 - 04.2023
- Mopped and vacuumed floors to remove residue and restore finished appearance.
- Used time management and efficient cleaning methods to meet deadlines.
- Wiped windows, tables and other surface areas to eliminate dust and residue and increase aesthetic value.
- Scrubbed and sanitized toilets and trash cans to maintain healthy environment.
- Collaborated effectively with colleagues to complete large-scale projects within designated timeframes.
- Handled equipment, chemicals, and materials properly and with caution.
- Performed deep-cleaning tasks on carpets, upholstery, and hard floors using specialized equipment and techniques for optimal results.
Cleaner Helper
OASIS CLEANING SOLUTION
02.2020 - 03.2021
- Supported fellow cleaners with various tasks, ensuring efficient completion of assigned duties.
- Maintained a healthy environment for building occupants by consistently removing dust, dirt, and allergens from surfaces.
- Upheld company policies regarding safety protocols, leading to zero workplace accidents during my tenure as cleaner helper.
- Improved cleanliness and sanitation by diligently performing daily cleaning tasks.
Education
DIPLOMA - Management Studies
TAKORADI TECHNICAL UNIVERSITY
GHANA07.2017
Skills
- Efficient Cleaning Techniques
- Basic maintenance tasks
- Deep cleaning processes
- Quality Assurance
- Strong Work Ethic
- Productivity and Time Management
Languages
English
Native or Bilingual
Timeline
Supervisor
SPHINX ENERGY GHANA LIMITED
06.2023 - 03.2024
Cleaning Assistant
POSH CLEAN GHANA
05.2021 - 04.2023
Cleaner Helper
OASIS CLEANING SOLUTION
02.2020 - 03.2021
DIPLOMA - Management Studies
TAKORADI TECHNICAL UNIVERSITY
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