Samuel Thrale
Summary
Proven team collaborator and exceptional customer service provider, excelled in fast-paced environments at Mulligans Golf Lounge and Affogato Cafe + Gelato. Mastered cash handling and safe food practices, enhancing guest engagement and operational efficiency. Achieved seamless service by leveraging strong work ethic and multitasking abilities, significantly contributing to workplace harmony and customer satisfaction.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Server
Mulligans Golf Lounge
05.2024 - Current
- Demonstrated strong multitasking skills by managing multiple parties simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Conducted safety demonstrations for groups to ensure safe practices.
Kitchen Assistant
Affogato Cafe + Gelato
06.2021 - 09.2023
- Created and oversaw ice cream cone inventory.
- Cleaned and organized kitchen stations to promote team efficiency.
- Supported front staff in handling high volume during busy periods.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
Education
Bachelor Of Arts - Psychology
Carleton University
Ottawa, ON2027
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Safe food handling
- Team collaboration
Languages
French
Professional Working
Certification
Ontario Smart Serve certification
Timeline
Server
Mulligans Golf Lounge
05.2024 - Current
Kitchen Assistant
Affogato Cafe + Gelato
06.2021 - 09.2023
Bachelor Of Arts - Psychology
Carleton University
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