Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Samuel Ryan

Ottawa

Summary

Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Bartender

Preston Event
01.2025 - Current
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Kept bar presentable and well-stocked to meet customer needs.

Barback/Bartender

Mati
10.2024 - Current
  • Learned how to make wide variety of mixed drinks.
  • Delivered food to customers at bar and tables.
  • Checked ID cards and verified bar guests were of legal age.
  • Replaced empty kegs and soda syrups.

Technician

Broadband Telecom Services
05.2024 - 08.2024
  • Performed troubleshooting and diagnosis on malfunctioning equipment.
  • Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
  • Conducted root cause analyses for recurring technical issues, minimizing future disruptions.

Busser

Social Restaurant
02.2024 - 05.2024
  • Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
  • Completed side work duties, ensuring that all necessary supplies were stocked for shift success.
  • Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.

Busser

Royal Oak Bar & Grill
09.2023 - 10.2023
  • Reset and cleaned tables quickly to prepare for new customers.
  • Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
  • Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
  • Completed side work duties, ensuring that all necessary supplies were stocked for shift success.

Server

Levy Restaurants
05.2023 - 10.2023
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Technician

Broadband Telecom Services
04.2023 - 08.2023
  • Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
  • Trained new technicians on standard operating procedures, ensuring consistency across the team.
  • Performed troubleshooting and diagnosis on malfunctioning equipment.
  • Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.

Bartender

Heart & Crown - Byward
03.2023 - 04.2023
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.

Laborer

Morin Supply
03.2022 - 08.2022
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Expanded skill set through continuous learning of new techniques, tools, and equipment related to laborer tasks.
  • Improved worksite efficiency by maintaining clean and organized work areas.
  • Performed general housekeeping and cleaning tasks.

Packaging Associate

UPS
01.2022 - 03.2022
  • Inspected products before packaging to prevent shipping defective and damaged goods to customers.
  • Learned and followed warehouse safety protocols to prevent injuries and accidents.
  • Packed, weighed and shipped items per customer specifications.
  • Labeled, recorded, and inspected packaging to prepare for shipment or storage.

Customer Service Representative

Cabela's
09.2020 - 01.2021
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.

Education

Enrolled Bachelor's (Sept 2023) - Event Marketing - Sports, Entertainment, Arts

Algonquin College

Courses In - Business Administration

Algonquin College

Enrolled - Bartending

Algonquin College
04.2023

Skills

  • Basic accounting
  • Bar restocking
  • Safe service compliance
  • Mixology

Certification

Smart Serve

Languages

English
Native or Bilingual
French
Professional Working

Timeline

Bartender

Preston Event
01.2025 - Current

Barback/Bartender

Mati
10.2024 - Current

Technician

Broadband Telecom Services
05.2024 - 08.2024

Busser

Social Restaurant
02.2024 - 05.2024

Busser

Royal Oak Bar & Grill
09.2023 - 10.2023

Server

Levy Restaurants
05.2023 - 10.2023

Technician

Broadband Telecom Services
04.2023 - 08.2023

Bartender

Heart & Crown - Byward
03.2023 - 04.2023

Laborer

Morin Supply
03.2022 - 08.2022

Packaging Associate

UPS
01.2022 - 03.2022

Customer Service Representative

Cabela's
09.2020 - 01.2021

Courses In - Business Administration

Algonquin College

Enrolled Bachelor's (Sept 2023) - Event Marketing - Sports, Entertainment, Arts

Algonquin College

Enrolled - Bartending

Algonquin College
Samuel Ryan