Gavin Russell
Newmarket,ON
Summary
Customer-oriented bartender offering several-years background preparing and serving alcoholic drinks. Versed in maintaining liquor stock, keeping bar clean and assessing customer needs. Friendly and upbeat individual possessing outstanding proficiency coupled with first-rate multitasking and customer service abilities. With experience in a multitude of roles in the hospitality industry I have learned the skill of working under pressure, using initiative to solve problems, and keep customers happy and engaged when in the establishment.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Bartender
The Glendermott House
Londonderry, Derry, Ireland
03.2024 - 01.2025
- Made friendly conversation with customers to provide enjoyable bar experience.
- Adhered to state regulations regarding serving alcohol responsibly.
- Checked identification cards for proof of age prior to serving alcohol beverages.
- Managed cash drawer at the end of each shift ensuring accuracy of funds received.
- Greeted customers and provided excellent customer service.
- Performed opening and closing duties, including restocking supplies, bar maintenance, and cleaning.
- Persuaded intoxicated customers to stop drinking, and arranged alternative transportation.
- Monitored bar inventory and promptly restocked low items before depletion.
- Poured wine, beer and cocktails for patrons.
- Provided drink suggestions to customers based on their preferences.
- Maintained the cleanliness of keg lines consistently, and replaced empty keys promptly.
Shift Supervisor
Kernans Spar
Newtowncunningham, Donegal, Ireland
08.2022 - 01.2025
- Monitored staff performance to ensure quality standards were met.
- Coordinated shift workers for inventory receiving, auditing and restocking.
- Positioned skilled staff in key areas throughout the shift to optimize department productivity.
- Trained new employees on company policies, operational procedures, and customer service standards.
- Interacted with the general public using a friendly, conversational approach while assisting with their requirements.
- Assisted upper management with daily operations to meet standards of service and quality.
- Organized and maintained the storage of inventory by classifying products into specific groups and subtypes, and implementing strategies to reduce breakage.
- Cleaned and maintained equipment such as coffee machines, waste disposal systems, and refrigerators.
- Managed inventory orders to meet fiscal guidelines and sales trends.
- Completed opening and closing duties to facilitate business operations.
Bakery Assistant
Scarpellos Bakery
Londonderry, Derry, Ireland
06.2016 - 08.2017
- Mixed ingredients for artisan breads, such as sourdough, wheaten loaves, cinnamon swirls, and pizza dough.
- Maintained, clean and organized kitchen by ensuring equipment was thoroughly washed, and key areas were clear.
- Shaped the dough into its final shape and stored it in the fridge to prove overnight.
- Maintained safe food handling practices to prevent germ spread.
- Operated ovens, proofers, fryers, sheeters, rounders, scales and mixers for bakery.
Education
Associate of Arts - Music And Sound Production
South West Regional College
Omagh, Tyrone, Northern Ireland07-2024
Bachelor of Science - Psychology
Bangor University
Bangor, Gwynedd, Wales07-2022
High School Diploma -
Royal And Prior Comprehensive School
Raphoe, Donegal, Ireland05-2018
Skills
- Bar restocking
- Health codes compliance
- Basic accounting
- Safe service compliance
- Changing beer kegs
- Engaging and friendly conversationalist
- Proactive Problem Solving
- Knowledge of basic first aid
Affiliations
- I have experience working with sound and music equipment and have the ability to set up and work PA systems, microphones, and speaker systems.
- I'm an amateur musician who is proficient in guitar, bass, and piano.
- I am an amateur golfer who regularly plays on weekends with friends and family.
Certification
- I have achieved Smart Serve certification and am qualified to work in environments where alcohol is being served.
- I have received training from the Irish Red Cross in using a defibrillator and administering CPR.
References
References available upon request.
Timeline
Bartender
The Glendermott House
03.2024 - 01.2025
Shift Supervisor
Kernans Spar
08.2022 - 01.2025
Bakery Assistant
Scarpellos Bakery
06.2016 - 08.2017
Associate of Arts - Music And Sound Production
South West Regional College
Bachelor of Science - Psychology
Bangor University
High School Diploma -
Royal And Prior Comprehensive School
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