Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Timeline
Generic

Samuel Oliver

Banff,AB

Summary

I am looking for a job in either Banff or Canmore this winter season (preferably with staff accommodation). I am an enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable experiences for customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.

Overview

6
6
years of professional experience

Work History

Waiter & Bartender

Cafe Rouge
02.2022 - 11.2023
    • Working as part of a team in this busy restaurant, serving customers, to provide good food, service and experience
    • Remained calm and poised when dealing with difficult customers or during busy shifts.
    • Kept server areas clean and stocked to increase efficiency while working tables.
    • Kept bar presentable and well-stocked to meet customer needs.
    • Served high customer volumes during special events, nights, and weekends.

Three Bears restaurant and brewery
05.2023 - 08.2023
    • Main roles were working on the Expo line and also food running
    • Learned good time management skills and organization of both myself and other employees.

Gondola operator

Sunshine village
10.2022 - 06.2023
  • Working full time at sunshine village running the day today gondola operations at a very busy ski hill (sunshine village)
  • Roles included arriving early to ensure that the gondola gets up and running ready for guests to arrive, scanning tickets, loading and unloading skis and freight carts, being in the operators shack to ensure that the gondola is always running safely for guests.

Warehouse Worker

Futurform Ltd
06.2017 - 10.2022
  • Worked in various departments over school holidays/summers
  • From deliveries and installing furniture, to working in the print room (embroidery/screen printing/large format print) and helping the accounts team with filing and data input
  • Gained many skills, and able to jump in and help out in various departments as needed.
  • Loaded, unloaded, and moved material to and from storage and production areas.

Shop Assistant

Budgens Supermarket
03.2021 - 12.2021
  • Guest service at local supermarket and fuel station: a varied role including stocking shelves, assisting with deliveries, keeping the store clean, money handling and card payments
  • Completed daily tasks accurately and on-time to support shop needs.
  • Greeted customers entering store and offered assistance with requirements.

Education

A Level - Graphic Design, Business Studies & Criminology -

Frome Community College

Skills

    • Food Safety Understanding
    • Cash Handling
    • Sales Techniques
    • Guest Relations
      • Upselling Techniques
      • Time management
      • Problem-solving
      • Cleanliness

Hobbies and Interests

Sports (football -captained the team up until 16 years old, moved on to adult teams after) Skiing (confident skier since a young age, and have so far thoroughly enjoyed getting much better this season) Golf, keeping fit; I love to travel, and have been lucky enough to visit many places in Europe as well as many States of the USA and Canada. Since being in Canada I have also found the enjoyment of exploring and hiking when able to do so.

Timeline

Three Bears restaurant and brewery
05.2023 - 08.2023

Gondola operator

Sunshine village
10.2022 - 06.2023

Waiter & Bartender

Cafe Rouge
02.2022 - 11.2023

Shop Assistant

Budgens Supermarket
03.2021 - 12.2021

Warehouse Worker

Futurform Ltd
06.2017 - 10.2022

A Level - Graphic Design, Business Studies & Criminology -

Frome Community College

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Samuel Oliver