Samuel Melvin
Markham,ON
Summary
Dynamic Sales Associate with proven expertise at Food Basics, excelling in client support and effective team collaboration. Recognized for enhancing customer satisfaction through exceptional service and analytical problem-solving. Successfully managed high-volume transactions while training new staff, fostering a welcoming environment that encouraged repeat visits.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Sales Associate
Food Basics
02.2021 - 08.2025
- Processed customer transactions accurately using point-of-sale systems.
- Resolved customer inquiries and complaints efficiently to enhance satisfaction.
- Collaborated with team members to achieve daily sales goals consistently.
- Assisted in training new cashiers on operational procedures and policies.
- Monitored store cleanliness and safety protocols to maintain a welcoming environment.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled high volume transactions during peak periods without compromising service quality or accuracy.
- Demonstrated adaptability by working various roles as needed including cashiering, stocking shelves, or assisting in the fitting room area.
- Assisted customers by answering questions and fulfilling requests.
- Increased customer satisfaction by providing exceptional service and addressing shopper inquiries.
- Managed returns and exchanges, resolving customer issues promptly and professionally.
- Built rapport with customers through active listening skills, leading to strong relationships and return visits.
Education
Real Estate License - Real Estate
Humber College
Toronto04-2027
High School Diploma -
Bur Oak Secondary School
Markham, ON06-2025
Skills
- Client support
- Effective team collaboration
- Effective time management
- Analytical problem-solving
Languages
English
Full Professional
Certification
- License - Alcohol selling license
Interests
- Community Cleanup
- Drawing and Painting
- Volunteer Work
Timeline
Sales Associate
Food Basics
02.2021 - 08.2025
Real Estate License - Real Estate
Humber College
High School Diploma -
Bur Oak Secondary School
Snowboard team race
We got first at ofsaa and collaborated and built plan together for us to come out on top.