Seeking a position in a customer-service-focused company with daily opportunities to help people, contribute to a spirit of collegiality, and further business goals as part of a productive team.
Overview
10
10
years of professional experience
2006
2006
years of post-secondary education
1
1
Certification
Work History
Safety & Support Para-educator
SF UNIFIED SCHOOL DISTRICT
02.2024 - Current
Advise on individual students' academic & social support plans
Provide conflict intervention and resolution support
Contribute to a safe learning environment on campus and beyond
Youth Program Coordinator
MAX 415
02.2023 - Current
Youth mentor for marginalized teenagers in Bayview Hunters Point
Collaborate with community and city agency partners to provide enrichment programming and wellbeing services
Co-facilitate youth focus groups and workshops including recruiting guest presenters and arranging off-site field studies
San Francisco
Security Officer
St. Anthony's Foundation
03.2023 - 02.2024
Greet clients and check them in and out of the residential site
Support clients in following organizational policies and procedures
Maintain safety and security for residential clients and guests
Comply with strict confidentiality policies
Cashier
Home Depot
Clovis
01.2016 - 06.2017
Assisted with store operations including data entry tasks, day-end sales summaries, and reporting updates
Responded to customer inquiries with thorough knowledge of store layout, products, and services
Monitored main check-out area to ensure products were readily available and neatly displayed
Maintained department appearance according to cleaning checklist and manager instructions
Built rapport with regular customers and maintained effective, professional relationships with fellow staff and management
Willingly complied with company policies, procedures, and practices and as-needed management directions
Clovis, CA
Education
High School Diploma -
INGLEWOOD HIGH SCHOOL
Skills
Outstanding Communication & Customer Service Skills
Collaborative Team Member
Strong Work Ethic & Professionalism
Reliable & Punctual
Proficient in Office
Proficient in Google
Proficient in Canva
Proficient in Social Media
Certification
Cardiopulmonary Resuscitation Training, St. Anthony's Foundation, 2023
Sexual Harassment/Discrimination Training, St. Anthony's Foundation, 2023
De-escalation Training, St. Anthony's Foundation, 2023
Certificate of Achievement, SF Federal Reentry Program, 2024
References
US Magistrate Judge Laurel Beeler, laurel_beeler@cand.uscourts.gov
Sarah Ballard-Hanson, Marshall HS Principal, ballard-hansons@sfusd.edu
Laura Critchfield, MAX_415 Advisor, laura@max415.org
General Para Educator/Paraeducator, Severe Needs at Cherry Creek School District (Sunrise Elementary)General Para Educator/Paraeducator, Severe Needs at Cherry Creek School District (Sunrise Elementary)
PARA Educator/Instructional Support Leader at Cherry Creek School District GreenwoodPARA Educator/Instructional Support Leader at Cherry Creek School District Greenwood