Professional Summary
Overview
Work History
Education
Skills
Timeline

Deanna Mores

Sacramento County Of Education
Sacramento
33
years of professional experience

Detail-oriented and self-motivated professional with over 15 years of diverse experience in office administration, clerical support, customer service, and custodial services. Recognized for reliability, strong organizational skills, and a commitment to delivering high-quality service in fast-paced environments. Expertise in data management, supporting educational teams, and ensuring a safe and efficient workplace enhances the ability to assist educators in fostering effective learning environments tailored to individual student needs. A collaborative team player with exceptional communication and classroom management skills, adaptable to evolving classroom dynamics while dedicated to achieving educational goals.

Work History

Substitute Para-Educator Extensive Support Needs

1 Month
Sacramento County Of Education | 05.2026 - Current
  • Assisted teachers in implementing individualized education plans for diverse student needs.
  • Supported classroom management by fostering a positive learning environment and engaging students.
  • Collaborated with educational staff to adapt instructional materials for varying abilities and learning styles.
  • Monitored student progress, providing feedback and encouragement to enhance academic performance.
  • Monitored student classroom and outdoors activities to promote student safety.

Counseling Technician

2 Years
Highlands Community Charter School | 06.2023 - 06.2025
  • Provided comprehensive administrative support in a school counseling office, including managing student records, preparing diplomas, and performing essential clerical duties. Responsibilities included cleaning up transcripts, affixing official seals and stamps to diplomas, and maintaining accurate filing systems. Assisted counselors by handling a wide range of secretarial tasks to reduce administrative burden and ensure smooth daily operations. Played a key role in supporting the delivery of counseling and guidance services, contributing to a positive and efficient office environment. Recognized with the Outstanding Office Support Award for 2023–2024.

Office Assistant

3 Years 7 Months
Highlands Community Charter School | 11.2019 - 06.2023
  • Perform varied secretarial and clerical work functions in support of daily school operations. Register and enroll students daily. Review, check, correct and compile a variety of information. Verify data for accuracy, completeness, and compliance with established school procedures. Input and retrieve computerized data in Power School systems. Welcome walk-ins and assist them in obtaining the right information and/or directing them to the appropriate department.

Custodian

1 Year 5 Months
Highlands Community Charter School | 06.2018 - 11.2019
  • Kept the building and grounds clean, neat, and safe in compliance with school standards. Used industrial cleaning chemicals, equipment, appliances, and supplies. Paid attention to the details, understood how long any given task should take, and budgeted time accordingly. Had excellent rapport with students.

Senior Custodian

6 Months
UC Davis Medical Center | 10.2017 - 04.2018
  • Cleaned patient rooms upon discharge. Assisted with Labor and Delivery sanitation. Disinfected and prepped operating rooms. When needed, assisted other departments with customer service and sanitation maintenance.

Industrial Janitor/Housekeeper

6 Years 11 Months
Heritage Oaks Hospital | 11.2010 - 10.2017
  • Strived for optimum cleanliness and safety for a 24-bed wing of a psychiatric hospital. Duties included cleaning rooms/bathrooms daily, ensuring patient safety, and maintaining good patient relations. Received employee of the month September 2011.

Clerical

6 Months
American Business Services | 05.2010 - 11.2010
  • Assisted with preparation of high-quality tax service for clients. Duties included bookkeeping, filing, data entry, payroll, and customer service.

Seasonal Tax Clerk

2 Months
State Franchise Tax Board | 03.2010 - 05.2010
  • Administered receipt of all tax returns and ensured that they were properly sorted by type and payment.

Cashier

4 Years 4 Months
Carmichael Honda | 06.2002 - 10.2006
  • Opened and closed cashier office daily and was responsible for up to $15,000 drawer money per day. Made regular bank deposits of $200,000 or more. Closed out service and parts invoices, entered fiscal and customer data, filed parts and service invoices, handled customer complaints, and managed multi-line phone. Best Qualities: very good under pressure, good problem solver, deal well with difficult customers.

Claims Assistant

2 Years
GAB Robins | 06.2000 - 06.2002
  • Paid weekly indemnity checks for worker’s comp claims, processed settlement checks, paid all medical bills, managed hospital and legal correspondence.

Sales Associate

2 Years
Folsom Outlets | 06.1998 - 06.2000
  • Helped set up and open American Outpost, sold merchandise at several locations, and managed shipping and receiving.

Office Manager

5 Years
Have Groomer Will Travel | 06.1993 - 06.1998
  • Managed 15 mobile groomers, booked customer requests, dispatched and routed all daily appointments, and managed all customer accounts and complaints.

Education

California Innovative Career Academy | Sacramento, CA

Asher College | Sacramento, CA

American River College | Sacramento, CA

Skills

Office Administration
Student Registration & Data Entry
Customer Service & Front Desk Operations
Microsoft Office Suite (Word
Excel)
Clerical Support & Transcription Management
Communication & Team Collaboration
Student engagement
Social skills training
Classroom organization
Positive reinforcement

Timeline

Substitute Para-Educator Extensive Support Needs

Sacramento County Of Education
05.2026 - CurrentRead More

Counseling Technician

Highlands Community Charter School
06.2023 - 06.2025Read More

Office Assistant

Highlands Community Charter School
11.2019 - 06.2023Read More

Custodian

Highlands Community Charter School
06.2018 - 11.2019Read More

Senior Custodian

UC Davis Medical Center
10.2017 - 04.2018Read More

Industrial Janitor/Housekeeper

Heritage Oaks Hospital
11.2010 - 10.2017Read More

Clerical

American Business Services
05.2010 - 11.2010Read More

Seasonal Tax Clerk

State Franchise Tax Board
03.2010 - 05.2010Read More

Cashier

Carmichael Honda
06.2002 - 10.2006Read More

Claims Assistant

GAB Robins
06.2000 - 06.2002Read More

Sales Associate

Folsom Outlets
06.1998 - 06.2000Read More

Office Manager

Have Groomer Will Travel
06.1993 - 06.1998Read More

American River College

Read More

Asher College

Read More

California Innovative Career Academy

Read More
Deanna Mores