Samuel Edwards
San Jose
Summary
Experienced Motor Coach Operator with a proven track record in vehicle inspection and safety compliance. Known for exceptional customer service and efficient schedule management, contributing to enhanced passenger experiences and operational reliability.
Overview
16
16
years of professional experience
Work History
Motor Coach Operator
Valley Transportation Authority
San Jose, CA
08.2016 - 06.2026
- Operated motor coaches safely while adhering to traffic regulations and company policies.
- Provided exceptional customer service, ensuring passenger comfort and satisfaction throughout journeys.
- Conducted pre-trip inspections, identifying maintenance needs to ensure vehicle safety and reliability.
- Coordinated bus route schedules to ensure timely departures and arrivals, minimizing delays and optimizing transit times for passengers.
- Drove additional charters during peak seasons or special events, such as Super Bowl 60 and FIFA World Cup, contributing to revenue growth.
Armed Security Officer
Allied Universal Security
San Jose, CA
01.2015 - 08.2016
- Monitored premises, ensuring safety and security of personnel and property through vigilant observation and reporting.
- Conducted regular patrols to identify and address potential security threats.
- Responded promptly to incidents, coordinating with law enforcement.
- Trained new security officers on protocols and procedures, enhancing team readiness and compliance.
- Escorted passengers off buses, maintaining safety and order during transitions.
Security Officer
Securitas Security Services USA
San Jose, CA
01.2010 - 06.2015
- Monitored premises to ensure safety and security for personnel and assets.
- Conducted routine patrols to identify and mitigate potential security risks.
- Responded promptly to incidents, ensuring appropriate action was taken to resolve issues.
- Collaborated with law enforcement during emergencies, providing detailed reports on incidents.
Lead Security Guard
Onyx Security
Campbell, CA
01.2012 - 01.2015
- Supervised daily security operations, ensuring compliance with safety protocols and regulations.
- Trained and mentored junior security personnel in emergency response procedures and conflict resolution techniques.
- Conducted routine patrols to monitor premises, detect suspicious activity, and deter potential threats.
- Developed and implemented security plans tailored to specific events and facility needs, enhancing overall safety measures.
- Collaborated with law enforcement agencies to coordinate responses to incidents and ensure prompt resolutions.
- Utilized surveillance systems effectively for monitoring activities and documenting incidents in real-time.
- Led investigations into security breaches, coordinating findings with management for enhanced operational protocols.
Education
Associate of Arts - Criminal Justice
Carrington College
San Jose, CA01-2012
Skills
- Defensive driving
- Vehicle inspection
- Safety procedures
- Passengers endorsement
- Air brakes
- Route planning software
- Driving safety
- Passenger assistance
- Attention to detail
- Multitasking and organization
- Safety-focused
- Customer service
Timeline
Motor Coach Operator
Valley Transportation Authority
08.2016 - 06.2026
Armed Security Officer
Allied Universal Security
01.2015 - 08.2016
Lead Security Guard
Onyx Security
01.2012 - 01.2015
Security Officer
Securitas Security Services USA
01.2010 - 06.2015
Associate of Arts - Criminal Justice
Carrington College