Samuel Carr
Santa Cruz
Summary
Professional office support specialist with extensive experience in administrative functions and office management. Known for reliability and adapting to dynamic work environments. Excellent organizational abilities and collaborative mindset ensure seamless team operations and goal achievement.
Overview
7
7
years of professional experience
Work History
Neurofeedback Technician/ Office Manager
Santa Cruz Neurofeedback Center
05.2023 - Current
- Monitored and recorded client progress, adjusting treatment plans based on individual needs.
- Communicate client feedback to director
- Troubleshoot hardware and software issues
- Scheduling of Client/ Staff appointments
- Manage client invoicing and billing
- General office administration
- Administered neurofeedback sessions to clients, ensuring comfort and adherence to protocols.
- Collaborated with clinical staff to enhance therapeutic strategies and optimize client outcomes.
- Trained new technicians in operational procedures and equipment use for consistent service delivery.
- Conducted equipment maintenance and troubleshooting to ensure reliability of neurofeedback systems.
- Create S.O.P's for new technicians
Project manager/ Estimator/ Landscape Designer
Terra Nova Ecological Landscaping
03.2019 - 05.2022
- Design and sales of various landscape projects
- Train and manage staff Across three separate crews
- Scheduling of closed projects and maintaining of client relations
- Estimation of project costs
- Installation of irrigation systems, hardscapes & planting areas
Education
Bachelor of Science - Psychology
Western Governors University
06-2026
AS - Network systems administration
ITT Technical Institute
12.2014
Skills
- Organizational time strategies
- Employee supervision
- Office operations management
- Client engagement strategies
- Attention to detail
- Hardware and Software troubleshooting
- CAD design
- Microsoft Office proficiency
Timeline
Neurofeedback Technician/ Office Manager
Santa Cruz Neurofeedback Center
05.2023 - Current
Project manager/ Estimator/ Landscape Designer
Terra Nova Ecological Landscaping
03.2019 - 05.2022
AS - Network systems administration
ITT Technical Institute
Bachelor of Science - Psychology
Western Governors University