Cameron Hooks
Apple Valley
Summary
Professional office support specialist with proven ability to manage administrative tasks efficiently and enhance workplace productivity. Strong focus on team collaboration, with adaptability to meet changing needs. Known for reliability, effective communication, and proficiency in scheduling, data management, and customer service, ensuring smooth operations and achieving results.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Office Assistant
Victor Valley College
10.2024 - Current
- In my role as a Counseling Office Assistant, I provided comprehensive clerical and administrative support to ensure the smooth operation of the department
- I handled various office support activities, including reception duties, data entry, and record keeping
- I was responsible for maintaining organized files and schedules, using platforms such as Qless to file reports and manage appointments
- I played a key role in managing the front office, ensuring course catalogs were readily available for student appointments
- I created and maintained the counselors' master schedules and handled appointment coordination for students seeking guidance within their specific pathways
- Additionally, I was tasked with filing student paperwork and contracts to keep student records up to date
- In this position, I consistently went above and beyond to ease the counselors' workloads, providing them with the support needed to focus on counseling duties
- I was also responsible for contacting students who were placed on academic dismissal, providing them with essential information and next steps
- My efforts were always focused on improving office efficiency and supporting both the counselors and students
Sales Advisor/Shift Lead
Best Buy
10.2021 - Current
- As an Experience Supervisor at Best Buy, I am responsible for overseeing daily operations and ensuring a smooth customer experience
- My duties include managing cash deposits, overseeing transfers to local banks, and handling financial tasks such as pulling drawers and counting the safe
- Additionally, I handle clerical work, including reviewing resumes, collecting work orders and customer orders, and maintaining important documentation
- In my leadership role, I provide training and coaching to seasonal, part-time, and full-time employees across different departments, ensuring they are equipped to meet store expectations and deliver excellent service
- I also represent the store at meetings, often stepping in for my superiors, and take on a range of administrative tasks to support efficient store management
Clerical
ICR Jobs
07.2021 - 09.2021
- During my time as a Temporary Agent at Cemex in their Environmental Office, I was responsible for managing the filing and organization of permits and work orders
- I ensured the smooth communication of essential documents by faxing them between Cemex plants
- Additionally, I performed technical and complex accounting tasks, which involved compiling, verifying, and maintaining detailed data records
- I was tasked with organizing and maintaining files independently, often working with minimal direction
- I also coordinated internal communications by printing and copying emails sent to higher-level personnel, ensuring that important information was properly documented
- My ability to work autonomously and efficiently in this role allowed me to contribute effectively to the team and maintain a high level of accuracy in all tasks
Weekend Operator
Mike Thompson RV Super Stores
07.2019 - 05.2020
- During my time at Mike Thompson's RV, I was responsible for answering phones and assisting customers, ensuring they were directed to the appropriate department
- I supported the sales team by inputting Make-A-Deal information into the computer system and locating the unit number for the trailers or motorhomes customers were interested in
- Additionally, I proactively taught myself new software, testing and expanding my skills with the company's computer systems
- I also managed the filing of all documents provided by the sales team, creating and maintaining an efficient filing system for easy access
Education
Associate's degree - Business Administration
Victor Valley College
02.2025
Skills
- Sales Management Skills
- Detail-Oriented Task Management
- Cash register
- Effective Telephone Interaction
- Experienced in Software Utilization
- Administrative Support Experience
- Shift management
- Front Office Operations
- Personal assistant experience
- Professional Phone Communication
- Organizational Time Strategies
- Payment Management
- Leadership
- Microsoft Word
- Microsoft Office
- Data Entry
- Communication skills
- Systematic Data Input
- Supervising experience
- Administrative Support
- Administrative experience
- Customer Support
- Customer Service
- Accounting
- Documentation review
- Customer service focus
- Filing systems
- Organizational Filing Systems
- Troubleshooting
- Time Allocation Strategies
- Fostering Connections
- Effective Conflict Resolution
- Systematic Organization
Accomplishments
- Policy Development - Developed and implemented employee manual outlining all proper business procedures and office policies.
- Scheduling - Communicated with students through phone, email, and in person to schedule appointments and answer inquiries.
- Data Entry - Reviewed and updated student correspondence files and scheduling database.
- Streamlined workflow by consolidating lengthy processes and redundant documentation that resulted in more effective and timely completion of Academic Dismissals.
Certification
Driver's License
Personal Information
Work Permit: Authorized to work in the US for any employer
Languages
English
Native or Bilingual
Spanish
Limited Working
Timeline
Office Assistant
Victor Valley College
10.2024 - Current
Sales Advisor/Shift Lead
Best Buy
10.2021 - Current
Clerical
ICR Jobs
07.2021 - 09.2021
Weekend Operator
Mike Thompson RV Super Stores
07.2019 - 05.2020
Associate's degree - Business Administration
Victor Valley College
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