Samten Loden
ON
Summary
Enthusiastic and reliable professional who takes pride in providing excellent customer service and delivering high-quality results. Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Server and Bartender
East Side Mario's
04.2023 - Current
- Demonstrated strong multitasking skills by managing up to 6 tables multiple tables simultaneously during high-volume periods without compromising service quality.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
Cashier/Sandwich Artist
Pita Pit
04.2022 - 01.2023
- Built relationships with customers to encourage repeat business.
- Hired as a cashier/sandwich artist, quickly entrusted with additional responsibilities such as opening and closing the store and managing cash handling duties.
- Maintained a positive attitude while responding to up to 30 customers a day while being able to perform efficient services independently.
Education
Bachelor of Business Administration - Management
University of Toronto Scarborough
05-2028
Skills
- Effective customer upselling
- Experienced with Point of Sale (POS) System
- Dietary restrictions knowledge
- Positive and professional
Certification
Smart Serve Certification
Hobbies and Interests
- Volleyball
- Soccer
- Fashion
- Reading
Timeline
Server and Bartender
East Side Mario's
04.2023 - Current
Cashier/Sandwich Artist
Pita Pit
04.2022 - 01.2023
Bachelor of Business Administration - Management
University of Toronto Scarborough