Samira Qasimi
Bradford,ON
Summary
Accomplished Referee at Rugby Ontario, adept in decision-making and promoting sportsmanship, showcasing strong communication and time management skills. Expertly managed cash and resolved customer issues at M&B Bakery, enhancing customer loyalty. Proven track record in improving store operations and fostering team cooperation, underpinned by a continuous learning mindset and adaptability.
Overview
2
2
years of professional experience
Work History
Referee
Rugby Ontario
05.2023 - Current
- Promoted good sportsmanship among players.
- Utilized strong decision-making skills under pressure, contributing to the overall quality of each competition.
- Navigated difficult situations using effective communication and explanation of game rules.
- Kept track of time and scores during games
Key Holder
M&B Bakery
01.2023 - 07.2024
- Managed daily cash handling procedures, ensuring accuracy in transactions and preventing losses due to discrepancies.
- Resolved customer complaints professionally, resulting in increased customer satisfaction and loyalty.
- Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
- Swept and mopped floor, wiped windows and fixtures after closing to maintain organized and tidy store.
Sales Associate
Gap
08.2022 - 05.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Education
High School Diploma -
Sacred Heart Catholic High School
Newmarket, ON06.2024
Skills
- Strong Communication Skills
- Time Management
- Teamwork and Cooperation
- Patience and Tolerance
- Decision-making skills
- Reliability and Consistency
References
Khalil Ajram
Rugby coach for Aurora Barbarians
905-392-1552
Steve Gasperek
Refeere from Rugby Ontario Supervisor
416-648-9358
Timeline
Referee
Rugby Ontario
05.2023 - Current
Key Holder
M&B Bakery
01.2023 - 07.2024
Sales Associate
Gap
08.2022 - 05.2024
High School Diploma -
Sacred Heart Catholic High School
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