Danika Burchell
Summary
Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
2
2
years of professional experience
Work History
Referee
River Cats Girls Hockey
2023.09 - 2024.01
- Promoted good sportsmanship among players.
- Utilized strong decision-making skills under pressure, contributing to the overall quality of each competition.
- Navigated difficult situations using effective communication and explanation of game rules.
- Kept track of time and scores during games
- Stayed physically fit to keep up with pace of games.
- Enforced rules and regulations during games to facilitate safe and fair play.
- Coordinated with other referees to execute smooth and consistent games.
- Communicated with fans, coaches and players.
Server
Dunville Country Chip Wagon
2023.05 - 2023.10
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Cultivated warm relationships with regular customers.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Used slow periods to restock supplies, prep food, and do dishes.
Barn Hand
Empire Equestrian
2022.04 - 2022.10
- Enhanced animal well-being through attentive care, proper feeding, and regular health checks.
- Increased overall barn efficiency by implementing effective cleaning and maintenance routines.
- Improved animal handling skills through continuous training under experienced equestrians on staff.
- Contributed to a safe working environment by promptly addressing hazards and maintaining clean workspaces.
- Kept pens, stalls and farm equipment clean and sterilized to support animal wellbeing.
- Examined animals for signs of sickness and overall herd health.
Education
Bishop Ryan Catholic Secondary School
Hamilton, ON06.2027
Skills
- Strong Work Ethic
- Guest Engagement
- Professional Appearance
- Cleanliness standards
- Strong Communication Skills
- Time Management
- Patience and Tolerance
- Leadership Qualities
- Decision-making skills
Timeline
Referee
River Cats Girls Hockey
2023.09 - 2024.01
Server
Dunville Country Chip Wagon
2023.05 - 2023.10
Barn Hand
Empire Equestrian
2022.04 - 2022.10
Bishop Ryan Catholic Secondary School
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