Delivered exceptional customer service by assisting an average of 30+ customers daily with product recommendations and purchases, boosting sales metrics.
Trained over ten employees on cash register operations, stock organization, and sales floor procedures, improving team efficiency.
Efficiently packed and prepared an average of 40+ online orders daily during peak seasons, ensuring accuracy, proper packaging, and adherence to shipping deadlines to maintain a high customer satisfaction rate.
Processed high-volume transactions, handling an average of $5,000+ daily sales with zero discrepancies.
Collaborated with management to implement floor merchandising strategies and maintain updated shelves with new styles while managing stock and inventory levels.
Food Expeditor
Anejo
Edmonton, Alberta
05.2024 - 08.2024
Coordinated the preparation and delivery of over 100 orders per shift, ensuring accuracy, quality, and timely service to maintain smooth kitchen and dining room operations.
Streamlined communication between kitchen staff and servers, reducing order delays and ensuring seamless coordination during high-volume shifts.
Host
Boston Pizza
Edmonton, Alberta
05.2023 - 05.2024
Managed a seating rotation system for a 130-seat restaurant, ensuring optimal table turnover, and reducing customer wait times.
Handled an average of 5+ daily reservations accurately, accommodating special requests, and maximizing customer satisfaction.
Delivered exceptional customer service by greeting guests, addressing concerns, and de-escalating conflicts to maintain a welcoming and professional dining environment.
Effectively managed hosting duties while assisting servers during peak hours, ensuring seamless table service, and maintaining efficient operations in a fast-paced environment.
Education
Bachelor of Commerce - Accounting And Legal Studies