Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Samim Noori

Edmonton,AB

Summary

Dedicated and adaptable professional with a proven track record of delivering exceptional customer service and operational support in diverse retail and hospitality environments. Skilled in effectively managing various responsibilities, including customer interactions, order fulfillment, reservation coordination, and inventory management. Adept at thriving in fast-paced settings while maintaining a keen attention to detail and upholding high standards of quality and efficiency. Strong interpersonal and communication abilities, with a passion for ensuring positive experiences for customers and contributing to team success. Ready to leverage expertise to drive excellence in a dynamic work environment.

Overview

4
4
years of professional experience

Work History

Host

Boston Pizza
Edmonton, AB
05.2023 - 04.2024
  • Warmly greeted and welcomed guests upon arrival, providing a positive first impression of the restaurant and ensuring a friendly and inviting atmosphere.
  • Implemented and maintained a seating rotation system to ensure fair distribution of guests among servers and optimize table turnover.
  • Provided support to servers during high-demand periods by attending to guests, inputting their orders, and promptly delivering meals to allocated tables
  • Skillfully organized reservations, coordinating seating arrangements to prevent scheduling conflicts and minimize wait times for guests.
  • Packed delivery orders accurately and promptly, ensuring orders were complete and ready for delivery drivers to maintain timely service.
  • Assisted in clearing and resetting tables, maintaining cleanliness and organization in the dining area to uphold a pleasant environment for guests.

Sales Associate / Cashier

Designer Shoe Warehouse (DSW)
Edmonton , AB
08.2020 - 09.2023
  • Provided exceptional customer service by assisting shoppers with product inquiries, fittings, and selections on the sales floor.
  • Operated as a cashier, handling transactions accurately and efficiently while ensuring a positive checkout experience for customers. Furthermore, trained new team members in cash register operation, stock procedures and customer services.
  • Managed online orders, efficiently picking and packing items for shipment, maintaining a high level of accuracy and timeliness in order fulfillment.
  • Maintained organization and cleanliness in the backroom storage areas, ensuring efficient stock rotation and accessibility of merchandise for sales floor replenishment.
  • Facilitated inventory management by receiving and processing stock shipments, effectively restocking shelves to meet customer demand.
  • Upsold additional items based on customer interests and needs.

Education

Bachelor of Commerce - Accounting

MacEwan University
Edmonton, AB
04-2027

Skills

  • Telephone reception
  • Proficient in Microsoft Office
  • Team Collaboration
  • Retail loss prevention
  • Inventory Control
  • Order Processing
  • Upselling
  • Complex Problem-Solving
  • Stocking and Receiving
  • Money Handling

Accomplishments

Alexander Rutherford Scholarship (2022)

MacEwan Dean's List Scholarship (2022)

Timeline

Host

Boston Pizza
05.2023 - 04.2024

Sales Associate / Cashier

Designer Shoe Warehouse (DSW)
08.2020 - 09.2023

Bachelor of Commerce - Accounting

MacEwan University

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Samim Noori