SAMERA LYNCH
Oshawa
Summary
Professional retail worker with commitment to high standards and achieving results. Background in customer service with focus on enhancing customer satisfaction and loyalty. Known for reliability, flexibility, and strong team collaboration. Skilled in cash handling, conflict resolution, and providing exceptional service.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Administrative Assistant
Ohh! Foods
10.2022 - 03.2024
- Efficiently managed office supply inventory by needs and placing orders proactively to prevent stock depletion and ensure uninterrupted workflow.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
Lunch Room Monitor
Maxwells Heights Secondary School
09.2022 - 02.2024
- Monitored student behavior and implemented corrective actions.
- Cleaned tables, straightened chairs and swept floors between lunch periods.
- Monitored students during lunchtime and provided verbal cues to students to manage behavior.
- Established safe atmosphere for students to eat, socialize and relax prior to afternoon classes.
- Assisted teachers during non-meal hours with classroom and student support needs.
Cashier/Customer Service Representative
Factory Direct
04.2022 - 10.2022
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Transported merchandise to sales floor and restocked shelves, racks and bins.
Education
Social Service Worker - Social Services
Durham College
Oshawa08-2027
High School Diploma -
Maxwell Heights Secondary School
Oshawa, ON06.2024
Skills
- Supervisory experience
- Customer service
- Patience and empathy
- Sanitation procedures
- Cash management
- Data entry
Certification
WHMIS
Timeline
Administrative Assistant
Ohh! Foods
10.2022 - 03.2024
Lunch Room Monitor
Maxwells Heights Secondary School
09.2022 - 02.2024
Cashier/Customer Service Representative
Factory Direct
04.2022 - 10.2022
Social Service Worker - Social Services
Durham College
High School Diploma -
Maxwell Heights Secondary School
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