Samarjeet Singh
York,ON
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
1
1
year of professional experience
Work History
Customer Service Representative
Big Bazaar
11.2022 - 11.2023
- Handled customer inquiries and suggestions courteously and professionally.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Education
Associate of Applied Science - Electrical And Computer Engineering
Seneca College of Applied Arts And Technology
North York, ON08.2026
Skills
- Customer Service
- Problem-solving abilities
- Active Listening
- Critical Thinking
- Computer Proficiency
- Money handling abilities
Languages
English
Full Professional
Punjabi
Native or Bilingual
Hindi
Native or Bilingual
Persian
Limited Working
Timeline
Customer Service Representative
Big Bazaar
11.2022 - 11.2023
Associate of Applied Science - Electrical And Computer Engineering
Seneca College of Applied Arts And Technology
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