SAMARJEET KAUR
WINNIPEG,MB
Summary
Dynamic and results-driven professional with extensive experience in customer service and inventory management at Jeld Wen Doors and Windows. Proven ability to enhance operational efficiency and ensure customer satisfaction through effective communication and precise record-keeping. Skilled in call center operations and adept at handling complex inquiries with confidence.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Produce Clerk
Real Canadian Superstore
, Canada
05.2019 - Current
- Required to perform duties including but not limited to:
- Stocking
- Returning cancelled orders back to stock
- Cycle counting
- Scrapping
- Providing exceptional customer services
- Maintaining product displays
- Creating labels for products
Warehouse Worker
Jeld Wen Doors and Windows
Winnipeg, Canada
06.2021 - 10.2024
- Read the work order to determine the product needed.
- Drill and install hardware to put pins in the bar, and assemble screen bars.
- Wear all necessary safety equipment, and follow safety rules.
- Maintained accurate inventory records using computerized tracking systems.
- Prepared and completed warehouse orders for delivery or pickup according to schedule.
- Performed cycle counts to maintain accurate inventory records.
Security Personnel
494 security
Winnipeg, Canada
03.2023 - 09.2023
- Patrolling the building perimeter and premises
- Watching crowd on events
- Directing visitors
- Respond to alarms and calls
- Hotel security
Call Centre Agent
Call Centre Agent
Vancouver, Canada
01.2021 - 10.2021
- Attending calls for security concerns of guards
- Assist in radio and maintain front line deck
- Dispatch of alarms and act timely
- Make record of ongoing people in building
- Have customer service and retail experience
- Maintained accurate records of customer interactions for future reference.
Customer Service Representative
Grocery Store
Vancouver, Canada
01.2020 - 01.2021
- Order fulfillment.
- Assisted customers with price checks, lifting heavy items and addressing other inquiries.
- Supported sales team members to drive growth and development.
- Coordinated with internal teams to ensure timely and successful delivery of solutions according to client needs.
- Collected deposits or payments and arranged for billing.
Education
Associate of Arts - Political Science
Columbia College
Vancouver, BC12.2020
Grade 12 - non-medical
Divine Public School
Malewal, Punjab, India01.2018
Skills
- Verbal and written communication
- Information processing
- Physical lifting
- Computer Knowledge
- Customer service
- Inventory management
- Cash handling
- Call center customer service
- Appointment scheduling
- Sales closing
Languages
- English
- Punjabi
- Hindi
Personal Information
Available: Full-Time
Certification
- Have class 5 license.
Timeline
Security Personnel
494 security
03.2023 - 09.2023
Warehouse Worker
Jeld Wen Doors and Windows
06.2021 - 10.2024
Call Centre Agent
Call Centre Agent
01.2021 - 10.2021
Customer Service Representative
Grocery Store
01.2020 - 01.2021
Produce Clerk
Real Canadian Superstore
05.2019 - Current
Associate of Arts - Political Science
Columbia College
Grade 12 - non-medical
Divine Public School
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