Samantha Black
408 Fader St, New Westminster,BC
Summary
Kind, hardworking university student, working towards a career in education. Experienced with monitoring and ensuring safety of swimmers as well as customer service. Utilizes quick decision-making and effective communication to handle emergencies efficiently. Knowledge of CPR and first aid techniques, ensuring safe and secure environment for all pool users. Her great communication skills and friendly attitude make her a great asset to any team.
Overview
3
3
years of professional experience
Work History
Lifeguard and Swim Instructor
City Of New Westminster
04.2024 - Current
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Monitored safety of guests in and around swimming pool.
- Provided friendly customer service to guests and addressed concerns.
- Maintained a clean and safe facility, performing necessary cleaning tasks on a daily basis.
Hostess
The Boathouse Restaurant
03.2022 - 11.2023
- Answered customer questions about hours, seating, and menu information.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Education
Bachelor of Arts - Education
Simon Fraser University
Burnaby, BC04-2029
Skills
- Exceptional interpersonal skills
- Public speaking experience
- Sound organizational skills
- Critical thinking skills
- Strong listening skills
- Bilingual (English French)
- Proficient in basic computer skills
- Excellent customer service skills
- Adaptability
- Strong leadership skills
References
Semiah Marquard
Assistant Program Coordinator
təməsew̓txʷ Aquatic and Community Centre
+1 (604)-636-4447
Sean Fitzsimmons
Program Coordinator
təməsew̓txʷ Aquatic and Community Centre
+1(778)-868-2464
Timeline
Lifeguard and Swim Instructor
City Of New Westminster
04.2024 - Current
Hostess
The Boathouse Restaurant
03.2022 - 11.2023
Bachelor of Arts - Education
Simon Fraser University
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