Summary
Overview
Work History
Education
Skills
Certification
Volunteer Experience
Extracurricular Activities
References
Timeline
Generic

Ishaan Sekhon

Calgary,Canada

Summary

Dedicated and experienced aquatic professional seeking to bring strong leadership, operational management, and customer service skills to the Duty Manager role at YMCA Calgary. Proven ability to supervise staff, ensure safety and compliance, resolve conflicts, and deliver an exceptional member experience. Committed to fostering an inclusive, welcoming environment, while upholding YMCA values and supporting the smooth daily operation of programs and facilities.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Lifeguard Swim Instructor

Benchmark (COSPA)
Calgary, Alberta
06.2025 - Current
  • Monitored aquatic activities to ensure patron safety by maintaining constant surveillance, preventing accidents, and upholding a safe, hazard-free environment for adults and children.
  • Enforced pool regulations with clarity while promoting safe practices and educating patrons on aquatic safety procedures.
  • Performed emergency responses including first aid, lifesaving interventions, and resuscitation when required.
  • Delivered high-quality customer service by responding to inquiries in person and by phone, assisting with program registration, and addressing patron needs with professionalism.
  • Completed administrative responsibilities such as daily cash handling, admissions, and preparation of cash statements with accuracy and accountability.
  • Conducted facility maintenance duties including daily cleaning of locker rooms, washrooms, pool areas, and surrounding grounds, as well as periodic deep cleaning of facility spaces.
  • Assumed responsibilities of Shift Supervisor/Head Guard in the absence of senior management by overseeing lifeguard staff, delegating tasks, and ensuring smooth daily operations.

Leadership Instructor

MNP Community and Sports Centre
Calgary, Alberta
08.2024 - Current
  • Deliver Lifesaving Society programs, including Bronze Medallion, Bronze Cross, and Standard First Aid, to youth.
  • Completing administrative tasks in a timely manner.

Lifeguard

YMCA
Calgary, Alberta
12.2023 - Current
  • Monitor pool deck and aquatic zones to ensure the safety of all patrons, maintaining constant surveillance and readiness to respond to emergencies
  • Enforce safety policies with clarity and authority while promoting a welcoming and inclusive pool environment
  • Respond to emergencies with professionalism and confidence
  • Provide assistance to guests and ensure a safe and inclusive aquatic environment

Swim instructor

YMCA
Calgary, Alberta
07.2023 - Current
  • Deliver structured swim instruction to a diverse group of students ranging from toddlers to adults, adapting teaching strategies to accommodate different learning styles, comfort levels, and abilities
  • Continuously monitor swimmer progress and provide personalized feedback, helping participants reach personal milestones and improve their techniques with confidence
  • Build lasting rapport with families, earning trust through clear communication, consistent encouragement, and a safe, respectful teaching approach
  • Recognized for maintaining high attendance and retention in classes due to positive teaching style and student progress outcomes
  • Deliver Lifesaving Society programs including Bronze Medallion, Bronze Cross, and Standard First Aid to youth and aspiring aquatic professionals
  • Use a variety of teaching methods such as visual presentations, hands-on simulations, group discussions, and interactive activities to make learning engaging and accessible
  • Foster a positive and inclusive learning environment where participants feel supported and motivated to succeed
  • Assess student progress through both practical and written evaluations, offering personalized feedback and coaching
  • Promote leadership, teamwork, and confidence-building through structured scenarios and role-play exercises
  • Encourage critical thinking and emergency preparedness while reinforcing key safety concepts and lifesaving skills
  • Consistently receive positive feedback for making technical material enjoyable and easy to understand

Education

Highschool Diploma -

Nelson Mandela Highschool
Calgary, Alberta
06.2025

Some College (No Degree) -

Youth Leadership Institute Level - 1 (YLI)
YMCA Calgary

Skills

  • Proven track record of exceeding expectations in both instruction and safety across all aquatic roles
  • Confident and experienced in teaching swimmers of all ages and levels, with strong results in technique improvement, confidence building, and retention
  • Creating a welcoming, inclusive, and supportive environment where every swimmer feels encouraged and respected
  • Dependable team member who leads by example, supports peers, and takes initiative when needed
  • Quick learner and reliable team member; always open to feedback and new training
  • Exceptional communication and rapport-building skills with children, parents, and team members
  • Vigilant in upholding safety protocols and handling emergency situations with composure and professionalism
  • Able to connect with individuals of all ages through patience, empathy, and multilingual support (English, Punjabi, Hindi)
  • Confident teaching a wide range of swim levels using structured lesson plans, adaptive techniques, and motivational coaching

Certification

  • YMCA Aquafit Instructor August 2025
  • Pool Operator Level - 1 (AARFP) July 2025
  • Recert Standard First Aid and CPR - C {Recert} (YMCA Calgary) June 2025
  • Understanding Disability in the Aquatic Environment (Tanya Salwach-Hoffert) June 2025
  • National Lifeguard {Recert} - (YMCA Calgary) June 2025
  • Swim Abilities Instructor (MNP Community and Sports Centre) April 2025
  • First Aid Instructor (Instinct First Aid) August 2024
  • Class 5 Driver’s License July 2024
  • Swim and Lifesaving Swim Instructor (MNP Community and Sports Centre) January 2024
  • National Lifeguard (YMCA Calgary) December 2023
  • YMCA Swim Instructor December 2022

Volunteer Experience

YMCA, YMCA Aquatics Volunteer, Calgary, Alberta, 2022-11, 2023-07, Helped organize swim gear, maintained a safe poolside environment, and fostered a positive learning atmosphere for first-time swimmers, Supported certified instructors during swim lessons

Extracurricular Activities

Swim Team - Team Captain & Coach October 2022 - December 2023 Coached beginner and intermediate swimmers, providing individualized technique correction Planned and led team warmups, practice drills, and performance assessments Served as liaison between coaches and team members, promoting a cohesive and supportive team environment Leadership Team September 2022 - June 2023 Collaborated with school staff and peers to coordinate major events, organize student engagement activities, and encourage school spirit Developed skills in planning, delegation, and effective communication

References

References Available Upon Request

Timeline

Lifeguard Swim Instructor

Benchmark (COSPA)
06.2025 - Current

Leadership Instructor

MNP Community and Sports Centre
08.2024 - Current

Lifeguard

YMCA
12.2023 - Current

Swim instructor

YMCA
07.2023 - Current

Highschool Diploma -

Nelson Mandela Highschool

Some College (No Degree) -

Youth Leadership Institute Level - 1 (YLI)

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Ishaan Sekhon