Samantha Stanley
Bakersfield
Summary
Experienced in customer service, data entry, healthcare, and retail industries. Deliver exceptional customer experiences and resolve issues efficiently. Proficient in accurate data entry with keen attention to detail. Skilled in navigating healthcare settings to ensure patient satisfaction and confidentiality.
Overview
7
7
years of professional experience
Work History
Data Entry Assistant/Customer Service
Fiverr
02.2023 - 10.2024
- Scanned documents and saved in database to keep records of essential organizational information.
- Enhanced data accuracy by meticulously reviewing and correcting errors in various documents.
- Maintained timely and accurate data entry, contributing to an organized and efficient workflow.
- Streamlined workflow efficiency by proactively identifying bottlenecks in the process and suggesting improvements where necessary.
- Managed a high volume of incoming calls and chats each day.
- Assisted customers with appointment scheduling.
Certified Nursing Assistant (Caregiver)
Waterman Canyon Post Acute Nursing home
03.2023 - 04.2024
Seasonal Sales Associate
Lucky Brand
12.2022 - 02.2023
Cashier
Krispy Kreme
10.2017 - 10.2021
Education
Associates Degree - Math/Science
Victor Valley College
Victorville, CA11.2017
High School Diploma -
Oak Hills High School
Oak Hills, CA05.2015
Skills
- Ability to work according to given schedule
- Great customer service
- Ability to work in stressful environments
- Remains calm and focused in busy situations
- Solid Understanding of Computer Applications
- Google docs/drive
- Microsoft
- Adaptability
- Caregiver
- Customer support
- Proficient in Medical Terminology
Timeline
Certified Nursing Assistant (Caregiver)
Waterman Canyon Post Acute Nursing home
03.2023 - 04.2024
Data Entry Assistant/Customer Service
Fiverr
02.2023 - 10.2024
Seasonal Sales Associate
Lucky Brand
12.2022 - 02.2023
Cashier
Krispy Kreme
10.2017 - 10.2021
Associates Degree - Math/Science
Victor Valley College
High School Diploma -
Oak Hills High School
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