Vijay Mennakanti
London,ON - Ontario
Summary
A highly motivated and detail-oriented professional with 2 years of experience in data entry, customer service, and inventory management. Seeking to leverage my organizational skills, attention to detail, and problem-solving abilities to contribute to efficient data management and exceptional customer support in a fast-paced environment.
Overview
2
2
years of professional experience
Work History
Data Entry Operator | Customer Service Specialist
MiracleSol IT Services
03.2019 - 03.2021
- Customer Service Excellence: Delivered exceptional customer service by addressing inquiries, resolving issues, and assisting customers with product-related queries, ensuring a positive and seamless shopping experience
- Data Entry & Inventory Management: Efficiently entered and updated customer and product information into company systems, ensuring accuracy and consistency of sales and inventory records
- Prepared and filed monthly sales tax returns, ensuring compliance with regulatory requirements
- Sales Transactions & Returns: Processed customer transactions, returns, and exchanges with attention to detail, ensuring all information was entered into accurately and aligned with company policies
- Store Operations Support: Assisted with inventory tracking and stock management, including reconciling stock levels, updating records, and ensuring shelves were properly stocked for customer needs
- Customer Interaction: Handled customer complaints, provided solutions, and maintained a friendly, approachable attitude to foster positive relationships with store patrons
- Team Collaboration: Worked closely with store team members to optimize workflow, ensuring efficient store operations and quick customer service
Education
Bachelor’s degree - Computer Science
Mahatma Gandhi University
05.2017
Skills
- Excellent verbal and written communication skills
- Strong problem-solving abilities and attention to detail
- Proficient in customer service software and CRM systems
- Ability to multitask and prioritize in a fast-paced environment
- Showing Empathy and Sympathy towards customers to maintain good relationships
- Effective team player with the ability to work independently
- Proficient in accounting software such as QuickBooks, Xero, and Microsoft Excel
- Strong understanding of accounting principles and financial concepts
- Excellent analytical and problem-solving skills
- Attention to detail and accuracy in data entry and financial reporting
- Ability to prioritize tasks and meet deadlines in a fast-paced environment
Timeline
Data Entry Operator | Customer Service Specialist
MiracleSol IT Services
03.2019 - 03.2021
Bachelor’s degree - Computer Science
Mahatma Gandhi University
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