Samantha Santiago
Middle Sackville
Summary
Detail-oriented Medical Laboratory Technologist with a strong understanding of clinical laboratory workflows and hands-on experience supporting accurate diagnostic testing. Skilled in specimen preparation, quality control, and maintaining a safe, organized lab environment. Known for staying focused under pressure and ensuring reliable results.
Overview
5
5
years of professional experience
Work History
Medical Laboratory Assistant
Nova Scotia Health Authority
12.2022 - Current
- Processed various laboratory samples and maintained accurate records to support timely testing.
- Promoted patient confidentiality by adhering to HIPAA regulations during pre-analytical phase of specimen handling and processes.
- Troubleshot problems with equipment or brought serious concerns to supervisor for handling.
- Assisted in quality control procedures to ensure reliability of test results and compliance with standards.
- Performed equipment maintenance and troubleshooting to minimize downtime and enhance operational efficiency.
Server and Take-out Associate
Swiss Chalet
09.2021 - 04.2022
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Meal Advisor
M&M Food Market
06.2021 - 09.2021
- Helped customers find specific products, answered questions and offered product advice.
- Received, checked-in and stocked merchandise throughout store, helped maintain store inventory levels and assisted with orderliness and cleanliness of sales floor and stock room.
- Collaborated with team members to optimize inventory management through performing scheduled inventory counts and supply audits.
- Provided insightful product recommendations based on customer feedback and preferences.
Shift Supervisor
Mezza Lebanese Kitchen
08.2020 - 05.2021
- Supervised daily operations to ensure efficient service delivery and optimal team performance.
- Implemented inventory management practices that reduced waste and improved stock accuracy.
- Collaborated with team members to streamline workflows and improve overall efficiency.
- Trained new staff on operational procedures and customer service best practices.
Education
Diploma - Medical Laboratory Science
The Michener Institute of Education
Toronto, ON06-2026
Certificate - Medical Laboratory Assistant
CBBC Career College
Dartmouth, NS11-2022
High School Diploma -
Millwood High School
Middle Sackville, NS06-2020
Skills
- Adaptable to change
- Laboratory information systems
- Patient confidentiality
- Biohazard waste disposal
- Quality control procedures
- Specimen collection
- Microbiology techniques
- Reagent handling
- Sample preparation
- Laboratory safety protocols
- Data interpretation
- Lab instrument maintenance
Languages
English
Full Professional
Tagalog
Native or Bilingual
Timeline
Medical Laboratory Assistant
Nova Scotia Health Authority
12.2022 - Current
Server and Take-out Associate
Swiss Chalet
09.2021 - 04.2022
Meal Advisor
M&M Food Market
06.2021 - 09.2021
Shift Supervisor
Mezza Lebanese Kitchen
08.2020 - 05.2021
Diploma - Medical Laboratory Science
The Michener Institute of Education
Certificate - Medical Laboratory Assistant
CBBC Career College
High School Diploma -
Millwood High School