Samantha Rubin
Oceanside
Summary
Dedicated retail professional with over 3 years of experience in high-volume environments. Expertise in delivering superior customer service, fostering client relationships, and driving sales through effective product recommendations. Proven capability to maintain compliance and support team dynamics, contributing to an exceptional customer experience in retail, wellness, hospitality, or reception.
Overview
5
5
years of professional experience
Work History
Retail Sales Associate
Curaleaf
Phoenix
04.2025 - Current
- Consistently exceed sales goals through effective product recommendations and upselling.
- Provided personalized customer service in fast-paced retail environment, educating customers on products to enhance shopping experience.
- Build strong relationships with repeat customers, contributing to customer loyalty and positive shopping experiences.
- Managed inventory, merchandised products, and maintained organized sales floor to ensure optimal customer engagement.
- Accurately process cash and electronic transactions using point-of-sale systems.
- Trained and mentored new employees on customer service standards, POS systems, and daily operations to uphold service quality.
- Support opening and closing procedures while ensuring operational efficiency.
Retail Sales Associate
Nirvana Center Dispensary
Phoenix
03.2024 - 01.2025
- Guided customers in selecting products tailored to individual needs and preferences, enhancing overall shopping experience.
- Informed customers about products while ensuring adherence to company policies and state regulations, fostering trust and satisfaction.
- Educated customers on products while ensuring compliance with company policies and state regulations.
- Coordinated inventory replenishment and organized retail environment, supporting seamless operations and improved customer accessibility.
- Verified customer identification and maintained accurate transaction records.
Budtender
Noble Herb
Flagstaff
05.2021 - 01.2023
- Provided friendly, knowledgeable customer service to enhance customer experience in busy retail environment.
- Recommended products that aligned with customer preferences and goals.
- Assisted with inventory counts and organized merchandising displays to ensure optimal product availability.
- Supported daily opening and closing responsibilities while ensuring compliance with company standards.
- Managed daily opening and closing tasks to maintain compliance with company standards and ensure smooth operations.
Education
High School Diploma -
Skills
- Sales & Upselling
- Customer Service Excellence
- Cash handling
- Inventory Management
- Merchandising
- Opening and Closing Procedures
- Team Training
- Problem Solving
- Time Management
- Adaptability
- Team Collaboration
- Communication
Hobbies and Interests
Strong passion for customer service, wellness, and retail sales.
Relocation - Date
08/15/23
Availability
Available full-time, including evenings, weekends, and holidays.
Timeline
Retail Sales Associate
Curaleaf
04.2025 - Current
Retail Sales Associate
Nirvana Center Dispensary
03.2024 - 01.2025
Budtender
Noble Herb
05.2021 - 01.2023