Samantha Miller
Lakeside
Summary
Experienced Claims Adjuster specializing in bodily injury claims with strong investigative skills, medical knowledge, and negotiation expertise. Efficiently assesses claims, determines liability, and facilitates fair settlements. Committed to delivering accurate evaluations and excellent customer service to minimize company risk and exposure.
Overview
20
20
years of professional experience
Work History
CASUALTY ADJUSTER-Bodily Injury Represented/Unrepresented
GEICO
01.2023 - Current
- Handing assigned claims
- Handing a pending of 300 plus exposures
- Negotiations with attorney’s
- Investigation of coverage , liability and damages
- Customer service
- Evaluation of demands
- Evaluation of medical records
- Handling property damage
- Handing bodily injury settlements
CLAIMS ADJUSTER- Bodily Injury Represented/Unrepresented
GEICO
01.2022 - 01.2023
- Handling assigned claims
- Settling bodily injury claims
- Negotiations with attorneys
- Investigating of claims
- Customer service
CLAIMS ADJUSTER-Call Center
GEICO
01.2019 - 01.2022
- Call Center
- Handing incoming and outgoing calls
- Customer needs in reporting claims
- Scheduling repairs
- Investigation of claims
- Customer Service
RESTAURANT GENERAL MANAGER
Pizza Hut
01.2005 - 01.2019
- Meets restaurant financial objectives by developing financing; establishing banking relationships; preparing strategic and annual forecasts and budgets; analyzing variances; initiating corrective actions; establishing and monitoring financial controls; developing and implementing strategies to increase average meal checks.
Education
General Education -
Grossmont College
El Cajon, CASkills
- Liability analysis
- Claims investigation
- Damage assessment
- Policy interpretation
- Settlement determination
- Casualty adjusting
- Dispute resolution
- Teamwork
- Problem-solving
- Insurance policy knowledge
- Time management
- Attention to detail
- Problem-solving abilities
- Multitasking
- Reliability
- Excellent communication
- Critical thinking
- Customer service and support
- Decision-making skills
- Active listening
- Verbal and written communication
- Conflict resolution
- Records review
- Coverage assessment
Timeline
CASUALTY ADJUSTER-Bodily Injury Represented/Unrepresented
GEICO
01.2023 - Current
CLAIMS ADJUSTER- Bodily Injury Represented/Unrepresented
GEICO
01.2022 - 01.2023
CLAIMS ADJUSTER-Call Center
GEICO
01.2019 - 01.2022
RESTAURANT GENERAL MANAGER
Pizza Hut
01.2005 - 01.2019
General Education -
Grossmont College
Similar Profiles
Amanda JacobyAmanda Jacoby
Customer Service Representative at GEICOCustomer Service Representative at GEICO
Brent WatsonBrent Watson
Lead Supervisor - Glass Claims at GEICOLead Supervisor - Glass Claims at GEICO
Gabriel MendozaGabriel Mendoza
Bilingual Customer Service Representative at GEICOBilingual Customer Service Representative at GEICO
Hope RodriguezHope Rodriguez
Claims Adjuster at GEICOClaims Adjuster at GEICO
Ash CroweAsh Crowe
Tattoo Artist at Federation InkTattoo Artist at Federation Ink