J.D. - Law (JD Pathway) LLB
University of Leicester
Leicester, UK06.2025
Samantha Lynch
Guelph,Ontario
Summary
Motivated professional and law student seeking new opportunities with experience supporting program needs and managing projects with little oversight. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at reviewing and assessing processes and conducting research. Proficient in Microsoft Office applications and several data entry and sales systems.
Skills
- Bilingual in English and French
- Microsoft Office applications
- Able to multi-task and learn quickly
- Project planning and management
- Customer service
- Verbal and written communication
- Training and development
- Flexible and adaptable
- Legal research and writing
Education
Joint Honours Bachelor's of Social Sciences - Communication & Sociology
University of Ottawa
Ottawa, ON06.2019
High School Diploma -
John F. Ross C.V.I
Guelph, ON06.2015
Work History
Human Resources Assistant
Canadian Food Inspection Agency
Guelph
05.2021 - 08.2023
- Provided advice, information and guidance to managers, employees and various stakeholders on the administrative and documentation requirements of legislation, policies and procedures relating to the HR functions and HR action requests.
- Reviewed HR-related correspondence, documents and forms to ensure that they complied with policies, procedures, processes, directives and legislation.
- Maintained data and prepared reports and statistics for management which were used in decision-making with respect to HR issues.
- Prepared, organized and coordinated administrative tasks and logistics for activities related to the HR disciplines, such as testing, information sessions, conferences and award ceremonies.
- Responded to verbal and written inquiries on HR activities or decisions from managers, employees and employees of other departments to inform them of decisions or to enable them to make decisions and take subsequent actions.
Receptionist
Massage Addict
Guelph
04.2022 - 08.2023
- Greeted visitors and provided them with assistance.
- Scheduled and confirmed appointments.
- Answered and directed incoming calls using multi-line telephone system.
- Processed payments and updated accounts to reflect balance changes.
- Updated and recorded client information to maintain accounts.
- Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules.
Citizen Services Officer
Service Canada
Guelph
10.2019 - 05.2021
- Received, determined the needs, and responded to questions from clients on service offerings and other government services at the federal, provincial, and municipal level.
- Triaged and determined the need for more in-depth interventions concerning eligibility and entitlement to benefits, and conducted referrals to program/service specialists as required.
- Conducted interviews, examined, and authenticated citizens and/or documentation to validate citizens' identity.
- Intake and certification of documentation, reviewed applications, administered oaths, and forwarded applications on behalf of the Department.
- Informed clients on the status of claims relating to Employment Insurance, Canada Pension Plan, Old Age Security, etc.
Human Resources Officer
Canadian Intellectual Property Office
Gatineau
05.2018 - 04.2019
- Led projects and analyzed data to identify opportunities for improvement (Gender inclusive bathrooms, Not Myself Today, Recognition, Student file).
- Planned and promoted public servant events (Recognition week, National Public Service week, Orientation workshops).
- Prepared a variety of different written communications, reports and documents to ensure smooth operations.
- Delivered exceptional level of service to clients by listening to concerns and answering questions.
- Monitored and responded to client inquiries through General Delivery mail box.
Community Advisor & Peer Support
University of Ottawa
Ottawa
08.2016 - 04.2019
- Developed and implemented unique and engaging activities for residents through active and passive programming.
- Oversaw facilities maintenance and repairs to improve resident quality of life.
- Maintained documentation, wrote reports and tracked expenses using Excel and Resident Management Software.
- Delivered exceptional level of service to students by listening to concerns, answering questions, and resolving conflict.
- Promoted an inclusive environment and upheld safety within the residence.
Leadership & Volunteer Experience
Legal Presenter - University of Leicester Pro Bono Society, 2023-current
- Presented on various topics relating to the law such as freedom of speech, cancel culture, defamation, and human rights
- Conducted legal research to support presentation topics
- Collaborated with colleagues to develop new ideas and engaging content for presentations
- Responded promptly to questions posed by audience members during presentations
- Interviewed students on campus on the topic of freedom of speech and cancel culture
- Delivered a podcast on freedom of speech in the UK for the University of Leicester Law Review
Mentor - Sigma Beta Phi Inc., 2020-current
- Meeting with my mentee to help them work towards mentorship goals
- Providing feedback guidance, oversight, and encouragement in reviewing progress
- Respecting confidentiality
Volunteer - Church of God Sabbath Keeping Ministries, 2011-current
- Organizing and chaperoning children events
- Organizing and chairing youth meetings
- Participating in give back programs (weekly food drives, clothing drives, annual sandwich runs with Project 417 in Toronto)
- Providing peer mentorship
- Giving presentations, delivering workshops, and leading discussions
Union President - Service Canada, 2020-2021
- Managed union member relations, including processing grievances and resolving disagreements
- Oversaw union meetings and maintained harmonious, nurturing atmosphere among members
- Communicated regularly with executive team members to deliver pertinent details related to progress status and direction for projects
References
References available upon request.
Overview
7
7
years of professional experience
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