Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Samantha Holden

Lakeside

Summary

I've been working since I was 14, and the main skills that I've fostered from those experiences have been customer service, leadership and working in fast-paced environments. I have built personal relationships with customers, problem-solved with coworkers, and performed tasks in loud, stressful environments.

Overview

5
5
years of professional experience

Work History

Ice Cream Scooper

Handel's Homemade Ice Cream
Santee
08.2024 - Current
  • I am used to working in loud, stressful environments.
  • My job was very low-staffed for some time, so I am experienced in multitasking and delegating.
  • Experienced in food service, specifically cleaning, handling food, and customer service.
  • Memorized menu options and flavors to offer customers updated details on new items and offerings.
  • Dealt with unsatisfied customers, and handled the situation to satisfy their needs.

Cashier

Payton's Hardware (True Value)
Lakeside
09.2020 - 07.2024
  • Developed a relationship with customers to encourage repeat business.
  • Answered incoming calls, providing frontline customer support.
  • Remained calm and professional in stressful situations.
  • Assisted customers with price checks, lifting heavy items, and addressing other inquiries.

Education

Bachelor of Science -

San Diego State University
San Diego, CA
05-2028

High School Diploma -

El Capitan High School
Lakeside
06-2024

Skills

  • Customer service
  • Conflict resolution
  • Time management
  • Communication skills
  • Cash handling
  • Menu memorization
  • Active listening
  • Inbound and outbound calling

Affiliations

BSA Leader - NYLT training

Timeline

Ice Cream Scooper

Handel's Homemade Ice Cream
08.2024 - Current

Cashier

Payton's Hardware (True Value)
09.2020 - 07.2024

Bachelor of Science -

San Diego State University

High School Diploma -

El Capitan High School
Samantha Holden