Ma Lianne Calope
Sylvan Lake,AB
Summary
Productive and a responsible worker with 4 years of customer service experience, specialized in effective time management. I am experienced working in fast-paced workplaces and am eager to put my abilities to use,
Overview
4
4
years of professional experience
Work History
Ice Cream Scooper
The Big Moo Ice Cream Parlor
06.2020 - 07.2024
- Managed time during busy periods to give prompt service without affecting product quality or presentation.
- Customers were served with speed and with attention to detail, allowing the team to operate smoothly throughout service.
- Provided information about ice cream flavors, and allergies.
Cashier
The Big Moo Ice Cream Parlor
06.2020 - 07.2024
- Greeted customers entering store and addressed their needs.
- Restocked and organized items in the front lanes.
- Helped consumers with refunds, and transaction concerns.
Coffee Barista
The Big Moo Ice Cream Parlor
06.2021 - 07.2024
- Operated espresso machines, blenders, coffee pots, and other equipment.
- Cleaned the countertops, equipment, utensils, and seating spaces.
- Trained new staff on proper brewing processes and customer service standards.
Kitchen Staff
The Big Moo Ice Cream Parlor
08.2022 - 07.2024
- Maintaining a clean and tidy workstation while following cleanliness standards to ensure optimal food safety.
- Ensuring a clean, trash-free surroundings to enhance productivity and safety.
- Cleaning dishes, utensils and sanitized on a regular basis, with appropriate supplies on hand for expected customers.
- Strong cooperation, open communication and a dedication to excellence
Salesperson
Nomads Lakeshore
09.2023 - 06.2024
- Developed connections with customers to encourage loyalty and returning customers.
- Sales increased as a result of regular client engagement and good response to their demands.
- Worked together with coworkers to achieve common sales targets while building a positive work environment
- Customers were greeted and assisted with picking merchandise, locating accessories, and making purchases.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Education
High School Diploma -
St. Joseph High School
Red Deer, AB06.2024
Skills
- Food Preparation
- Organization and Cleanliness
- Safe Food Handling
- Supply Restocking
- Workstation setup
- Team Collaboration
- Customer Relationship Building
- Customer Engagement
- Customer Service
- Customer care
- Relationship Building
Timeline
Salesperson
Nomads Lakeshore
09.2023 - 06.2024
Kitchen Staff
The Big Moo Ice Cream Parlor
08.2022 - 07.2024
Coffee Barista
The Big Moo Ice Cream Parlor
06.2021 - 07.2024
Ice Cream Scooper
The Big Moo Ice Cream Parlor
06.2020 - 07.2024
Cashier
The Big Moo Ice Cream Parlor
06.2020 - 07.2024
High School Diploma -
St. Joseph High School
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