Samantha Cortez
Duarte,CA
Summary
Experienced healthcare professional with a strong background in clinical and administrative duties. Demonstrated expertise in patient care, medical procedures, and electronic health records. Committed to fostering a collaborative environment and adapting to changing circumstances, resulting in the delivery of high-quality outcomes. Known for reliability in fast-paced settings, adeptly supporting medical staff and ensuring effective care for patients.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Medical Assistant (Back office)
Rex Medical Care
01.2024 - Current
- Quickly answering or properly referring to patient questions and issues
- Optimizing provider schedules and patient satisfaction with efficient scheduling
- Notifying providers of patient arrivals
- Ensuring availability of treatment information by retrieving and updating patient records
- Documenting patient concerns in EMR system as well as review previous history with patient
- Perform in house labs such as venipunctures, injections, strep test, urinalysis and urine pregnancy test
- Input laboratory results as well as imaging reports
- Organize vaccines and maintain VFC standards
- Order necessary medical supply and stock rooms
Medical Assistant (Front and Back office)
Smart Clinic Urgent Care
10.2023 - Current
- Greet and check-in patients, ensure all patient information is correct
- Verify insurance and collect appropriate fees and co-pays
- Handle telephone calls regarding potential concerns and questions
- Provide patients with information about services offered by clinic
- Interview patients, measure vital signs, such as pulse rate, temperature, blood pressure, weight and height, record patient information into patient charts
- Prepare treatment rooms for patient examination, drape patients with covering and position instruments and equipment
- Clean and sterilize instruments after use
- Perform Venipunctures, blood draws and injections, and splints
Medical Assistant (Back Office)
Foothill Cardiology
03.2023 - 07.2023
- Prepped patients charts for daily appointments
- Collected patient information from referring clinics as well as labs and most recent ekg
- Performed ekg on patients that did not have heart monitors and prepped patients with heart monitors to have monitors inspected by monitor company
- Assistant in minor surgical procedures such as loop recorder placements and removal
- Took manual vitals and documented in EMR system
- Advised my assigned doctor of any patients who have or were currently in the hospital
- Send a prescription to the pharmacy and answer patient phone calls
Medical Assistant (Back office)
Community health care alliance of pasadena
02.2023 - 03.2023
- Performed data collection for assessment purposes under the direction of an RN or clinician
- Prepared the exam room and work station for clinician; cleaned and stock rooms in between patients
- Prepared the patient and assisted the clinician with exams and procedures when needed
- Administered injections and diagnostic tests/referrals as ordered, including immunizations, completing lab and x-ray requisitions, and other services ordered by the clinician
- Performed diagnostic and laboratory tests including, audiometry, EKG, spirometry, urine dips, urine HCG, hemocue hemoglobin
- Performed age appropriate screening as needed or as directed by clinician
- Answers patient calls and routes messages to appropriate provider in EMR
Medical Assistant (Back office)
Southern California medical center
04.2022 - 11.2022
- Conduct basic clinical duties for doctors and physician assistants such as bringing patients into a vital room, taking temperature, asking patients symptoms, concerns and medical history
- Answer Phone calls and assist in Over the phone concerns
- Submit refill requests for patients as well as call pharmacies to check patients medication
- Start patient telehealth visits and ensure the provider is aware of telehealth appointments
- Provided doctor and physician assistant with patient immunization record
- Assist in minor surgery as well as suture removals
- Perform labs such as blood draws, urine dips, ekg, and glucose checks
- Ensure all patient labs are going to the correct laboratory and all lab slips have correct patient information
- Participated in COVID 19 swabbing
Education
Medical Assistant Certification -
UEI College
03.2021
High School Diploma -
Mountain Park High School
06.2020
Skills
- Wound Care
- Vital Signs & Measurements
- Basic Surgery Set-Up & Patient Preparation
- Specimen Labeling
- Exam Room Set Up
- Medical terminology knowledge
- Injections
- EMR / EHR
- Rooming Patients
- Patient Identification
- Medical Asepsis & Sterilization
- OSHA Guidelines
- Medical records management
- Telephone Etiquette
- Medical supply inventory
- Appointment Scheduling
- Patient flow management
- Sterilization techniques
- Fluent in Spanish
- Blood Composition
- Adaptable
- Universal Infection Control
- Covid vaccination
- Suture removal
- Splints
- HIPAA compliance
- Patient scheduling
- Phlebotomy
- Accurate Data Entry
- Customer service
- Clinical documentation
- Patient-focused care
- Reliable team player
- Procedure assistance
- Specimens collection and processing
Certification
Certified Phlebotomist Technician
Community Outreach
Engaged in social work with vulnerable populations to provide medical resources as well as medical care.
Infectious Diseases
Provided assistance to medical provider to educate about illnesses caused by the spread of bacteria, viruses, fungi or parasites or prions to humans from other humans, animals or the environment, including food and water.
Procedure Assistant
Provided assistance to cardiologist during loop recorder placements as well as loop recorder removal. Prepped room to be a safe sterile place. Placed all surgical and non-surgical equipment that would be used during the procedure. Drew up bupivacaine injections. Prepped patient for procedure and explained basic procedure steps.
Awards
- CPR Certification
- UEI Medical Assistant Honors
Timeline
Medical Assistant (Back office)
Rex Medical Care
01.2024 - Current
Medical Assistant (Front and Back office)
Smart Clinic Urgent Care
10.2023 - Current
Medical Assistant (Back Office)
Foothill Cardiology
03.2023 - 07.2023
Medical Assistant (Back office)
Community health care alliance of pasadena
02.2023 - 03.2023
Medical Assistant (Back office)
Southern California medical center
04.2022 - 11.2022
High School Diploma -
Mountain Park High School
Medical Assistant Certification -
UEI College
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