Samantha Bullas
Whistler,British Columbia
Summary
I am a warm and friendly individual who helps customers in any situation. I enjoy working closely with team members to deliver a positive guest experience. I have versatile skills in project management, problem-solving, and collaboration. I continue to bring fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.
Overview
5
5
years of professional experience
Work History
Server / Bartender / Manager
Earls Kitchen and Bar
01.2023 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Front Desk Agent
ALPX Expidition - Helicopter tours
06.2024 - Current
- Maintained accurate records of guest information, payments, and reservations using hotel management software systems.
- Took reservations over phone, in person, and via computer for guests and provided confirmation information.
Receptionist
Back in Action Physio Therapy
12.2022 - 06.2023
- Answered phone promptly and directed incoming calls to correct offices.
- Confirmed appointments, communicated with clients, and updated client records.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Police Officer
Victoria Police
08.2019 - 12.2022
- Displayed sound judgment under pressure when making critical decisions that impact public safety during emergency situations.
- Utilized excellent communication skills when interacting with diverse populations, fostering trust between law enforcement and the community members they serve.
- Secured crime scenes, gathered evidence, and questioned witnesses.
- Handled domestic disputes tactfully, de-escalating tensions while providing appropriate support to affected individuals.
Education
High School Diploma -
Billanook College
Victoria Australia12.2016
Skills
- Customer Service
- Problem-solving skills
- Front Desk Management
- Relationship building and management
- Hospitality service expertise
- Liquor, beer, and wine knowledge
- Highly reliable
Languages
English
Timeline
Front Desk Agent
ALPX Expidition - Helicopter tours
06.2024 - Current
Server / Bartender / Manager
Earls Kitchen and Bar
01.2023 - Current
Receptionist
Back in Action Physio Therapy
12.2022 - 06.2023
Police Officer
Victoria Police
08.2019 - 12.2022
High School Diploma -
Billanook College
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