SAMANTHA BRUCE
Halifax,Nova Scotia
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. With the ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Medical Laboratory Assistant
IWK Health Centre
06.2023 - Current
- Enhanced laboratory efficiency by streamlining specimen processing and organizing daily workflows.
- Improved patient care with accurate and timely test results through meticulous attention to detail in sample handling.
- Maintained a clean, safe work environment by following strict laboratory protocols and guidelines.
- Facilitated communication between medical staff and laboratory personnel for efficient result delivery and collaboration.
- Assisted in the training of new laboratory assistants, providing guidance on best practices and procedures.
Customer Service Specialist
Best Buy Canada
10.2019 - Current
- Providing essential customer support in a professional manner
- Task included hiring, conducting interviews, welcoming and training new staff around the entire store and ensuring they have all their needed information and supplies for starting
- Handling customer issues, doing what it takes to ensure the customer leaves happy while maintaining a healthy customer/employee relationship
- Overseeing the customer service department, conducting monthly 'check In's' as well as ensuring the breaks are being completed.
- Developed rapport with customers, fostering long-term relationships and repeat business.
Volunteer
Norwood Gardens
01.2016 - Current
- Receiving stock, placing in proper storage to ensure protection of plants
- Filling planters, transplanting smaller plants into bigger planters, watering all plants multiple times a day
- Organizing, cleaning and removing possible hazards from retail greenhouse to ensure customer satisfaction and safety.
Volenteer
Canadian Girls Baseball
05.2020 - 08.2022
- Helping young girls discover their love for the sport.
- Organized and prepared for weekly practices and events held by the organization.
- Responsible for communication between the organization and the parents regarding weekly schedules and possible cancellations.
- Enhanced community engagement by organizing and leading outreach events.
- Boosted fundraising efforts, securing valuable donations through targeted campaigns.
Customer Service Representative
Canadian Tire
03.2020 - 08.2020
- Processing return transactions as well as simple cash transactions, ensuring customer satisfaction
- Cleaning after customers and ensuring the customers and staff were following proper COVID-19 guidelines
- Ensuring proper stock and storage of supplies for smoother transactions and cleaner work areas.
Education
Bachelor of Science - Applied Human Nutrition
Mount Saint Vincent University
Halifax, NSMedial Laboratory Assistant -
CBBC Career College
Dartmouth, Nova Scotia06.2023
High School Diploma -
Auburn Drive High School
Dartmouth, Nova Scotia01.2021
Skills
- Multi-skilled
- Task Oriented
- Organized
- Proficient in Word, Excel and many other Microsoft applications
- Interpersonal communication
Certification
- Transportation od Dangerous Goods
- First Aid
- WHMIS
Timeline
Medical Laboratory Assistant
IWK Health Centre
06.2023 - Current
Volenteer
Canadian Girls Baseball
05.2020 - 08.2022
Customer Service Representative
Canadian Tire
03.2020 - 08.2020
Customer Service Specialist
Best Buy Canada
10.2019 - Current
Volunteer
Norwood Gardens
01.2016 - Current
Bachelor of Science - Applied Human Nutrition
Mount Saint Vincent University
Medial Laboratory Assistant -
CBBC Career College
High School Diploma -
Auburn Drive High School
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