Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

SAMANTHA BRUCE

Halifax,Nova Scotia

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. With the ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Medical Laboratory Assistant

IWK Health Centre
06.2023 - Current
  • Enhanced laboratory efficiency by streamlining specimen processing and organizing daily workflows.
  • Improved patient care with accurate and timely test results through meticulous attention to detail in sample handling.
  • Maintained a clean, safe work environment by following strict laboratory protocols and guidelines.
  • Facilitated communication between medical staff and laboratory personnel for efficient result delivery and collaboration.
  • Assisted in the training of new laboratory assistants, providing guidance on best practices and procedures.


Customer Service Specialist

Best Buy Canada
10.2019 - Current
  • Providing essential customer support in a professional manner
  • Task included hiring, conducting interviews, welcoming and training new staff around the entire store and ensuring they have all their needed information and supplies for starting
  • Handling customer issues, doing what it takes to ensure the customer leaves happy while maintaining a healthy customer/employee relationship
  • Overseeing the customer service department, conducting monthly 'check In's' as well as ensuring the breaks are being completed.
  • Developed rapport with customers, fostering long-term relationships and repeat business.

Volunteer

Norwood Gardens
01.2016 - Current
  • Receiving stock, placing in proper storage to ensure protection of plants
  • Filling planters, transplanting smaller plants into bigger planters, watering all plants multiple times a day
  • Organizing, cleaning and removing possible hazards from retail greenhouse to ensure customer satisfaction and safety.

Volenteer

Canadian Girls Baseball
05.2020 - 08.2022
  • Helping young girls discover their love for the sport.
  • Organized and prepared for weekly practices and events held by the organization.
  • Responsible for communication between the organization and the parents regarding weekly schedules and possible cancellations.
  • Enhanced community engagement by organizing and leading outreach events.
  • Boosted fundraising efforts, securing valuable donations through targeted campaigns.

Customer Service Representative

Canadian Tire
03.2020 - 08.2020
  • Processing return transactions as well as simple cash transactions, ensuring customer satisfaction
  • Cleaning after customers and ensuring the customers and staff were following proper COVID-19 guidelines
  • Ensuring proper stock and storage of supplies for smoother transactions and cleaner work areas.

Education

Bachelor of Science - Applied Human Nutrition

Mount Saint Vincent University
Halifax, NS

Medial Laboratory Assistant -

CBBC Career College
Dartmouth, Nova Scotia
06.2023

High School Diploma -

Auburn Drive High School
Dartmouth, Nova Scotia
01.2021

Skills

  • Multi-skilled
  • Task Oriented
  • Organized
  • Proficient in Word, Excel and many other Microsoft applications
  • Interpersonal communication

Certification

  • Transportation od Dangerous Goods
  • First Aid
  • WHMIS


Timeline

Medical Laboratory Assistant

IWK Health Centre
06.2023 - Current

Volenteer

Canadian Girls Baseball
05.2020 - 08.2022

Customer Service Representative

Canadian Tire
03.2020 - 08.2020

Customer Service Specialist

Best Buy Canada
10.2019 - Current

Volunteer

Norwood Gardens
01.2016 - Current

Bachelor of Science - Applied Human Nutrition

Mount Saint Vincent University

Medial Laboratory Assistant -

CBBC Career College

High School Diploma -

Auburn Drive High School
SAMANTHA BRUCE