Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Samantha Au

San Francisco

Overview

4
4
years of professional experience
1
1
Certification

Work History

Boba Barista

Junbi Matcha & Tea
06.2025 - Current
  • Crafting diverse tea beverages, ensuring quality and consistency in flavor profiles.
  • Enhance customer experience by providing personalized recommendations based on preferences.
  • Maintain cleanliness of workstations and equipment, adhering to health and safety regulations.
  • Collaborate with team members to streamline service processes during peak hours.

Barista

Constellation Culinary Group
03.2024 - 04.2025
  • Face of the cafe, collaborated with kitchen staff to ensure accurate and efficient food preparation for catering
  • Prepared high-quality beverages following standardized recipes and company guidelines.
  • Provided exceptional customer service, fostering a welcoming environment for all coffee lovers in a law firm (Cooley SF)
  • Assisted in inventory management, tracking stock levels and ordering supplies as needed.
  • Trained new baristas on beverage preparation, customer interaction, and store policies.
  • Serving complimentary coffee for 70-120 attorneys, office staff, and visitors, created close connections with all regulars

Server/Caterer

Burke and Black
10.2023 - 04.2024
  • Worked big events at big tech companies; Salesforce, SF Symphony Hall
  • Created charcuterie boards in variety of sizes, assisted in making small bites in kitchen and delivering food with vehicle
  • Delivered exceptional customer service, ensuring guest satisfaction and promoted repeat business.
  • Coordinated catering logistics for events, ensuring timely delivery and setup of food services.
  • Conducted post-event evaluations to identify areas for improvement and optimize future catering strategies.
  • Communicated with event coordinators and facility management to obtain appropriate catering accommodations.

Barista

Starbucks
01.2022 - 02.2023
  • Won Partner of the Quarter, represents recognition from fellow partners in contributions to the team
  • Was a certified barista trainer, certified to train new baristas on bar, pos, and other skills for StarBucks
  • Very fast-paced environment, peak averages 60-90 people/hr
  • Maintain clean, healthy, and food safe environment (knowledge in chemicals of cleaning products)
  • Always connecting with customers and ensuring customer satisfaction
  • Constant communication with co-workers to keep up with the day and what we need on the floor to best ensure everything is clean and in stock

Education

High School Diploma -

Independence High School
San Francisco, CA
06.2022

High School - undefined

George Washington High School
San Francisco, CA
12.2021

Skills

  • Strong work ethic
  • Cleanliness and organization
  • Adaptability in Fast-paced environments
  • Continuous learning mindset
  • Cash handling proficiency
  • Drink preparation expertise
  • Conflict resolution
  • Food safety
  • Latte art

Certification

  • Food Handler
  • Driver's License
  • Food Handler Certification

Languages

Cantonese - Fluent

Timeline

Boba Barista

Junbi Matcha & Tea
06.2025 - Current

Barista

Constellation Culinary Group
03.2024 - 04.2025

Server/Caterer

Burke and Black
10.2023 - 04.2024

Barista

Starbucks
01.2022 - 02.2023

High School - undefined

George Washington High School

High School Diploma -

Independence High School

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Samantha Au