Samantha Au
San Francisco
Overview
4
4
years of professional experience
1
1
Certification
Work History
Boba Barista
Junbi Matcha & Tea
06.2025 - Current
- Crafting diverse tea beverages, ensuring quality and consistency in flavor profiles.
- Enhance customer experience by providing personalized recommendations based on preferences.
- Maintain cleanliness of workstations and equipment, adhering to health and safety regulations.
- Collaborate with team members to streamline service processes during peak hours.
Barista
Constellation Culinary Group
03.2024 - 04.2025
- Face of the cafe, collaborated with kitchen staff to ensure accurate and efficient food preparation for catering
- Prepared high-quality beverages following standardized recipes and company guidelines.
- Provided exceptional customer service, fostering a welcoming environment for all coffee lovers in a law firm (Cooley SF)
- Assisted in inventory management, tracking stock levels and ordering supplies as needed.
- Trained new baristas on beverage preparation, customer interaction, and store policies.
- Serving complimentary coffee for 70-120 attorneys, office staff, and visitors, created close connections with all regulars
Server/Caterer
Burke and Black
10.2023 - 04.2024
- Worked big events at big tech companies; Salesforce, SF Symphony Hall
- Created charcuterie boards in variety of sizes, assisted in making small bites in kitchen and delivering food with vehicle
- Delivered exceptional customer service, ensuring guest satisfaction and promoted repeat business.
- Coordinated catering logistics for events, ensuring timely delivery and setup of food services.
- Conducted post-event evaluations to identify areas for improvement and optimize future catering strategies.
- Communicated with event coordinators and facility management to obtain appropriate catering accommodations.
Barista
Starbucks
01.2022 - 02.2023
- Won Partner of the Quarter, represents recognition from fellow partners in contributions to the team
- Was a certified barista trainer, certified to train new baristas on bar, pos, and other skills for StarBucks
- Very fast-paced environment, peak averages 60-90 people/hr
- Maintain clean, healthy, and food safe environment (knowledge in chemicals of cleaning products)
- Always connecting with customers and ensuring customer satisfaction
- Constant communication with co-workers to keep up with the day and what we need on the floor to best ensure everything is clean and in stock
Education
High School Diploma -
Independence High School
San Francisco, CA06.2022
High School - undefined
George Washington High School
San Francisco, CA12.2021
Skills
- Strong work ethic
- Cleanliness and organization
- Adaptability in Fast-paced environments
- Continuous learning mindset
- Cash handling proficiency
- Drink preparation expertise
- Conflict resolution
- Food safety
- Latte art
Certification
- Food Handler
- Driver's License
- Food Handler Certification
Languages
Cantonese - Fluent
Timeline
Boba Barista
Junbi Matcha & Tea
06.2025 - Current
Barista
Constellation Culinary Group
03.2024 - 04.2025
Server/Caterer
Burke and Black
10.2023 - 04.2024
Barista
Starbucks
01.2022 - 02.2023
High School - undefined
George Washington High School
High School Diploma -
Independence High School
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