Jasleen Kaur
Brampton,Ontario
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
3
3
years of professional experience
Work History
Office Administrator
Mortgage Alliance Group
06.2022 - Current
- Interacted with customers by phone, email, or in-person to provide information.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained electronic and paper filing systems for easy retrieval of information.
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
Front Desk Receptionist
Kuthala Transport
01.2022 - 11.2022
- Answered multi-line phone system and transferred callers to appropriate department or staff member.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
- Managed conflict resolutions with customers, drivers and other personnel to encourage professional relationships and promote respect.
Cell Phone Repair Technician/Sales Representative
Dr Phonefix
08.2021 - 02.2022
- Removed, fixed and replaced components such as LCD screens, home buttons and charging ports.
- Erased user data, debugged application issues and refurbished devices for resale.
- Specialized in repairing apple phones and frequently worked on other manufacturer models.
- Managed customer accounts to secure customer satisfaction and repeat business.
- Trained and mentored new sales representatives.
- Retained excellent client satisfaction ratings through outstanding service delivery.
Education
Diploma (2 Years) - Computer Engineering Technician
Northern College At Pures
Toronto, ON01.2020
Skills
- Error Resolution
- Inbound Phone Call Handling
- Workflow Charts
- Creating Presentations and Proposals
- Data Architecture
- Customer Accounts Management
- Troubleshooting Skills
- Operational Support
Timeline
Office Administrator
Mortgage Alliance Group
06.2022 - Current
Front Desk Receptionist
Kuthala Transport
01.2022 - 11.2022
Cell Phone Repair Technician/Sales Representative
Dr Phonefix
08.2021 - 02.2022
Diploma (2 Years) - Computer Engineering Technician
Northern College At Pures
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