Office Administrator
NEELKANTH HOSPITAL
- Interacted with customers by phone, email, or in-person to provide information.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained electronic and paper filing systems for easy retrieval of information.
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
- Reviewed and sent medical records to other physicians upon request.
- Managed appointments, registrations and patient relations in busy office.
- Pulled charts and prepared for nurse and doctor assessment.
- Received, recorded and filed medical payments by check, cash, and credit card.
- Aided with prescription refill requests.
- Coordinated luncheons with Pharmaceutical Representatives.
- Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
- Scheduled, rescheduled, and cancelled appointments for dental patients.
- Maintained patient databases and updated information in alignment with HIPAA protocols.
