Dedicated professional skilled in customer service and effective communication. Proven ability to resolve inquiries promptly while maintaining a clean and organized environment.
Overview
2
2
years of professional experience
Work History
Prep Cook
Quesada Burritos and Tacos
Kelowna, BC
01.2025 - Current
Assisted in food preparation while following hygiene and safety standards.
Worked efficiently in a fast-paced environment during peak hours.
Supported kitchen operations through teamwork and time management.
Maintained the cleanliness and organization of the kitchen area
Housekeeper
Ramada Hotel
Kelowna, BC
05.2025 - 10.2025
Cleaned guest rooms and public areas to maintain hotel standards.
Assisted in training new housekeeping staff on procedures.
Collaborated with front desk to fulfill guest requests promptly.
Reported any maintenance issues or damage to supervisors immediately.
Responded to requests from guests regarding housekeeping needs.
English Trainer
Lead International
Padampur, Rajasthan
06.2024 - 11.2024
Trained students in spoken and written English communication.
Improved learners' confidence, pronunciation, and conversational skills.
Conducted interactive sessions focused on customer-facing communication.
Demonstrated strong interpersonal, listening, and presentation skills.
Front Desk Receptionist
Zamindara pesticdes
Sri Ganganagar, Rajasthan(India)
10.2023 - 03.2024
Greeted visitors warmly and directed them to appropriate personnel.
Managed incoming calls and routed them to relevant departments efficiently.
Scheduled appointments and maintained the front desk calendar accurately.
Assisted in handling customer inquiries and resolving issues promptly.
Resolved any customer complaints or issues in a timely fashion following established protocols.
Education
High School Diploma -
SHRI GURU RAM RAI PUBLIC SCHOOL
Sri Ganganagar, Rajasthan
04-2023
Skills
Excellent customer service and guest-handling skills
Strong verbal and written communication in English
Confident interpersonal and public-speaking abilities
Ability to multitask and remain organized under pressure
Teamwork, cooperation, and professional workplace behavior