Sam Yelland
Medicine Hat,AB
Summary
Diligent Protective Services Officer with experience in providing patient and family centered care. Skilled at de-escalation and continuous risk assessments. Keen interest in creating and contributing to a safe and inclusive workplace. A strong commitment to continuing education and development of professional competencies.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Protective Services Officer II
Alberta Health Services
05.2023 - Current
- Enable safe and secure environments for all patients, families, and staff
- Collaborate with medical professionals to assess situations and conduct risk assessments and hazard identification
- Enforcement of all applicable federal, provincial and municipal statues
- Rural Mobile Unit driving marked cruiser and ensuring vehicle inspections are completed
- Proficient with Perspective and completing incident reports in timely manners
- Documenting detailed notes of all activities and critical events in my notebook
- Completed Incident Command System-100, Hazard Identification Assessment and Control Worker Training and all Required Organizational Learning modules
- Certified in defensive tactics including: baton, oleo resin capsicum training, handcuff training, and verbal and non-verbal de-escalation techniques
- Experienced with operational "10" codes and emergency codes
- Follow all Workplace Health and Safety expectations including proper use of personal protective equipment
Student Border Services Officer
Canada Border Services Agency
05.2022 - 05.2023
- Welcome travelers who are returning or seeking entry to Canada through proper processing of documents using CBSA databases
- Experience working with diverse and multi-cultural clientele which requires strong communication skills to overcome cultural and language sensitivities
- Compliance with Public Health Agency requirements for Covid-19 government mandates
- Processed work permits, study permits, visitor records, and completed confirmation of permanent residents
- Hold secret and Restricted Area clearances as required by CBSA and Calgary International Airport Authority
- Follow chain of command and participate in shift briefings
Protective Security Guard
Paladin
11.2018 - 08.2020
- Covered Central Zone locations including Red Deer Regional Hospital Center, Centennial Center for Mental Health and Brain Injury, Wetaskiwin Hospital and Care Center and several rural healthcare facilities
- Covered all shifts (days, nights, weekends) including sole charge (supervision coverage was remote)
- Monitored patients, families and visitors to ensure optimal safety and reported changes to in-charge team lead, Community Peace Officer or medical staff
- Prepared detailed shift and incident reports
- Conducted foot patrols to prevent unauthorized entry to facility or areas within facility
- Enforced rules of property and directed disruptive individuals to leave
- Familiar with “Ten” Codes when using two-way radios
- Basic operations of Perspective computer systems to communicate site activities and incidents
- Directed and controlled traffic as required to facilitate emergency patient transfers
- Performed morgue duties as outlined
- Trained in incident command, emergency response codes and emergency evacuation procedures
- Provided Covid-19 Pandemic response support as needed (e.g. Covid-19 screening tables)
Education
Training Program -
Community Peace Officer Level 1 Recruit Training
Calgary 06.2023
Bachelor of Arts - Criminal Justice Studies
Lethbridge Collegiate Institute
Lethbridge, AB04.2023
Diploma - Criminal Justice
Medicine Hat College
Medicine Hat 04.2021
Skills
- Good time management and organizational skills
- Collaborative, works well with co-workers
- Empathetic and compassionate towards others
- Highly motivated and eager to learn
- Strong leadership skills
- Strong attention to detail
- Decisive, able to work well under pressure
- Creative problem solving abilities
Accomplishments
- 2023 Youth Accessability Leader for the National Grants and Contributions Delivery Centre Employment and Social Development Canada
- Community Peace Officer Induction Program #7 Academic award
- Jason Lang Scholarship for Academic Achievement 2021
Languages
English
Additional Information
I enjoy being an active member of my community. This past year I have been able to help at community fundraisers and participated in multiple volunteer activities. I also am part of a recreational hockey team. I enjoy the outdoors and spending time with close friends and family.
Certification
- Baton certification
- Oleo-resin capsicum certification
- Control and defensive tactics
- First Aid CPR/AED level 3
- Class 5 unrestricted
- Restricted and non-restricted possession and acquisition license (RPAL/PAL)
- Incident Command System-100
- Active correctional officer physical abilities test. Time: 2:40
Timeline
Protective Services Officer II
Alberta Health Services
05.2023 - Current
Student Border Services Officer
Canada Border Services Agency
05.2022 - 05.2023
Protective Security Guard
Paladin
11.2018 - 08.2020
Training Program -
Community Peace Officer Level 1 Recruit Training
Bachelor of Arts - Criminal Justice Studies
Lethbridge Collegiate Institute
Diploma - Criminal Justice
Medicine Hat College
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