Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sam Sharma

Pittsburg

Summary

Healthcare operations specialist with over 3 years of experience in credentialing, compliance, and administrative support in both acute and ambulatory care settings. Skilled in patient safety reporting, data analysis, digital resource creation, and project coordination. Strong knowledge of medical terminology and regulatory compliance. Proven ability to manage confidential data, support quality improvement efforts, and collaborate with cross-functional teams. Experienced in synthesizing safety and credentialing data for committees and contributing to performance improvement plans and policies aimed at improving patient care.

Overview

8
8
years of professional experience

Work History

Medical Staff Coordinator III

Sutter Health
Antioch
05.2024 - Current
  • Process and credential provider applications ensuring regulatory compliance and accuracy.
  • Support administrative and technical activities for the Medical Staff Office, including meeting logistics, document preparation, and formal minute-taking.
  • Collaborate with physicians, managers, and compliance teams to ensure adherence to Medical Staff Bylaws and regulatory standards (CMS, Joint Commission).
  • Analyze provider and safety-related data to prepare reports for credentialing and quality committee meetings.
  • Partner with leadership to identify trends, assess risk areas, and contribute to improvement plans and policy adjustments to enhance patient care and provider onboarding timelines.
  • Build and maintain digital resources and trackers using Google Forms and Sheets for application processing and onboarding tracking.
  • Escalate documentation or compliance issues to leadership when necessary; track resolution and follow-up actions.
  • Maintain confidentiality of protected health information and provider data according to HIPAA standards.

Credentialing Coordinator – Physician Services

Sutter Health-PAMF
Los Altos
04.2019 - 04.2021
  • Completed credentialing and re-credentialing applications in compliance with NCQA, CMS, and state regulations.
  • Executed Primary Source Verifications for licenses, board certifications, and malpractice insurance.
  • Ensured accuracy of provider records in credentialing database with timely updates and renewal tracking.
  • Maintained strict adherence to HIPAA and corporate compliance policies regarding confidentiality.
  • Compiled data and adverse action trends to support committee reviews and policy decisions aimed at quality improvement.

Patient Services Representative

Sutter Health-PAMF
Mountain View
05.2017 - 04.2019
  • Streamlined pediatric online appointment scheduling system for enhanced efficiency.
  • Managed high volumes of critically ill adult and pediatric appointments and walk-in care.
  • Directed incoming calls to appropriate staff while initiating necessary actions and decisions.
  • Analyzed social and organizational factors impacting achievement of organizational goals.
  • Registered new patients, updated existing accounts, and resolved system-related issues.
  • Communicated effectively across all levels of hospital/facility systems with minimal supervision.
  • Monitored telephone queue times to optimize productivity and service delivery.
  • Assisted patients in understanding medical benefits, demonstrating knowledge of various insurance types.

Administrative Intern - Human Resources

Kaiser Permanente
Union City
06.2018 - 09.2018
  • Worked closely with director, manager, coordinators, and staff and provided administrative support for operations and procedures of the department
  • Maintained employee records, implemented new hire orientation, and employee recognition programs
  • Prepared documents including reports that required gathering, comparing and summarizing data
  • Organized and maintained highly confidential and sensitive information and initiated any follow-up-action
  • Worked closely with administrative coordinator, director and managers in preparing interviews and orientation for onboarding candidates
  • Worked closely with the recruitment team. Maintained relationship with candidates and clients throughout the recruitment process by scheduling interviews and answering any questions or concerns
  • Participated in evaluation and monitoring of training programs to ensure success

Education

MS - Healthcare Administration

California State University – East Bay
Hayward, CA
06-2019

BS - Physiology/Biology

San Jose State University
San Jose, CA
06-2017

Skills

  • Patient safety reporting and compliance
  • Data Analysis & Trend Reporting
  • Provider File Management
  • Digital Resource Development (Google Forms, Sheets)
  • Patient Safety Reporting & Committee Support
  • Audit Preparation (NCQA, Delegated Audits)
  • Project Coordination & Policy Support
  • HIPAA & Corporate Compliance
  • EMR & Credentialing Databases
  • Cross-functional Communication
  • Risk assessment
  • KPI tracking

Timeline

Medical Staff Coordinator III

Sutter Health
05.2024 - Current

Credentialing Coordinator – Physician Services

Sutter Health-PAMF
04.2019 - 04.2021

Administrative Intern - Human Resources

Kaiser Permanente
06.2018 - 09.2018

Patient Services Representative

Sutter Health-PAMF
05.2017 - 04.2019

MS - Healthcare Administration

California State University – East Bay

BS - Physiology/Biology

San Jose State University

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Sam Sharma