Griselda Perez
Sacramento,CA
Summary
Compassionate Medical Assistant with extensive experience at Sutter Health, skilled in optimizing patient scheduling and ensuring HIPAA compliance. Proven ability to enhance patient satisfaction through attentive care and effective communication. A reliable team player dedicated to fostering a positive healthcare environment while maintaining meticulous medical documentation.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Medical Assistant
Sutter Health
09.2020 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
- Facilitated positive patient experience, greeting patients warmly and providing clear directions within clinic.
- Managed approximately 30 incoming calls and in basket messages per day from patients.
Medical Assistant
WellSpace Women's Health
12.2017 - 08.2020
- Performed medical records management, including filing, organizing and scanning documents.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Assisted in the development of clinic policies and procedures to ensure compliance with industry standards and regulations.
Medical Assistant
Direct Dermatology
08.2017 - 12.2017
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Collected and documented patient medical information such as blood pressure and weight.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Sanitized, restocked, and organized exam rooms and medical equipment.
Education
Medical Assistant
Brightwood College
Sacramento, CA06.2017
High School Diploma -
Cristo Rey High School
Sacramento, CA06-2016
Skills
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology knowledge
- Reliable team player
- Procedure assistance
- Compassionate
- Patient-focused care
- Trustworthy companion
Certification
CPR certified
Languages
English
Spanish
Timeline
Medical Assistant
Sutter Health
09.2020 - Current
Medical Assistant
WellSpace Women's Health
12.2017 - 08.2020
Medical Assistant
Direct Dermatology
08.2017 - 12.2017
Medical Assistant
Brightwood College
High School Diploma -
Cristo Rey High School
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