Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
7
7
years of professional experience
Work History
Receptionist
PC Plus Computing Inc
Surrey, BC
01.2024 - Current
Answering incoming Calls and mail and directed to correct personnel each day.
Assisted in maintaining office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.
Spa Manager
Prince Parlour & Beauty Salon
, Punjab
12.2019 - 01.2024
Actively recruited and trained qualified professionals for all spa positions.
Created menus of treatments and packages that were attractive to customers.
Developed relationships with local businesses for cross-promotional opportunities.
Spa Attendant
Prince Parlour & Beauty Salon
, Punjab
12.2017 - 12.2019
Kept up-to-date on appointment availability and spa serviced and schedules to provide clients with accurate information and effective service.
Resolved guest complaints to maintain complete customer satisfaction.
Kept accurate records of product usage, sales numbers and customer feedback data.
Prepared treatment rooms prior to each guest's arrival including setting up linens and products needed for treatments.
Spa Receptionist
Prince Parlour & Beauty Salon
, Punjab
02.2017 - 12.2017
Managed front desk operations including phone calls, emails, and other correspondence.
Maintained business office inventory and equipment by checking stock for needed supplies.
Provided training support to new hires on software programs utilized within the facility.
Attended weekly meetings with spa management team to discuss upcoming events or promotions.
Education
High School Diploma -
University of GNDU India
Punjab
03-2022
Diploma Make Up Artisit -
Sheridan College Institute of Technology And Advanced Learning
Oakville, ON
Skills
Customer service
Staff Training
Employee Supervision
Assignment Delegation
References
References available upon request.
Timeline
Receptionist
PC Plus Computing Inc
01.2024 - Current
Spa Manager
Prince Parlour & Beauty Salon
12.2019 - 01.2024
Spa Attendant
Prince Parlour & Beauty Salon
12.2017 - 12.2019
Spa Receptionist
Prince Parlour & Beauty Salon
02.2017 - 12.2017
High School Diploma -
University of GNDU India
Diploma Make Up Artisit -
Sheridan College Institute of Technology And Advanced Learning
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