Sam Nixon
Calgary,AB
Summary
Results-oriented and adaptable former production supervisor with a proven track record of driving operational excellence, team collaboration, and process optimization. Recognized for leadership and problem-solving skills in a fast-paced manufacturing environment. Seeking a career transition to the IT help desk, leveraging a solid foundation in management, communication, and troubleshooting to excel in a technical support role
Overview
6
6
years of professional experience
Work History
Production Supervisor
MW Natural Products
03.2019 - 08.2021
- Resolved issues quickly to maintain productivity goals.
- Accomplished targets and met demand by assessing equipment performance, reviewing materials supplies, and organizing manpower.
- Achieved on-time shipments goal by empowering employees to continued success.
- Established clear priorities and production quality standards.
- Evaluated team member performance regularly to identify and resolve productivity concerns.
Production Assembler
01.2017 - 03.2019
- Packaged, labelled and shipped products for distribution nationally
- Logged product specifications for quality assurance and certification inspections
- Consistently maintained highest production outputs within the department
- Assessed and managed inventory levels in the warehouse to maintain a steady supply of product and raw materials.
Team Leader
Crowfoot Crossing Cineplex Odeon
10.2015 - 12.2016
- Supervised and managed staff in daily operation of theater and concession area
- Ensured proper stock rotation via FIFO and daily auditing of on-hand stock
- Developed strong customer service skills through daily interactions and complaint management.
Intern
SAIT RADlab
03.2016 - 04.2016
- Tested RFID chip signal strength and recorded test data through in-house software
- Produced and edited 1000+ hours of footage for lab use.
Education
High School Diploma -
Bow Valley High School
Cochrane, AB 06.2013 -
Diploma - Information Technology - Computer Systems
Southern Alberta Institute of Technology
Calgary, AB 05.2001 -
Skills
Strategic planningrelationship managementprioritizing tasks and weighing decision impact
Labour Estimates
Inventory auditing
Staff training
Advanced ExcelIssue Resolution
Incident Management
Technical Documentation
Database Maintenance
Timeline
Production Supervisor
MW Natural Products
03.2019 - 08.2021
Production Assembler
01.2017 - 03.2019
Intern
SAIT RADlab
03.2016 - 04.2016
Team Leader
Crowfoot Crossing Cineplex Odeon
10.2015 - 12.2016
High School Diploma -
Bow Valley High School
06.2013 -
Diploma - Information Technology - Computer Systems
Southern Alberta Institute of Technology
05.2001 -