Sam MEMON
Mississauga,ON
Summary
Results-driven finance professional with a Business Insurance Diploma and a BBA specializing in Information Systems and E-commerce. Completed the Canadian Investment Funds Course (CIFC) & PFSA Exams. Utilizes digital literacy and problem-solving abilities to leverage technology for business solutions and client interactions. Connects with clients, providing personalized advice to meet their financial needs. Skilled in building and maintaining client relationships through effective communication and networking.
Overview
4
4
years of professional experience
Work History
Office Executive
Ancaster Central Children’s Clinic
Ancaster
2024.06 - Current
- Conducted regular quality checks to ensure all documentation and administrative processes met clinic standards
- Assisted with billing processes, including verifying insurance information, processing payments, and addressing billing questions
- Managed office supplies, equipment, and inventory, ensuring a well-organized and efficient work environment.
Project Coordinator - Data Analytics Technology
PMI Lakeshore Ontario Chapter
Lakeshore
2023.09 - Current
- Generated and analyzed comprehensive data reports for the PMILOC Chapter, collaborating with teams to derive meaningful insights
- Improved team collaboration by 30% by fostering clear communication and coordination with committees.
Business Analyst
Best Account Consultants
Mississauga
2023.05 - 2024.03
- Improved collaboration across business departments and groups
- Assess options for process improvement, including business process modeling
- Maintain documentation regarding various projects, processes, and operations
- Collaborate with project managers and cross-functional teams.
Customer Service Representative
Dollarama
Peterborough
2020.11 - 2023.01
- Handled customer inquiries, answered questions, resolved problems in a timely manner, and improving inventory management resulting in 100% decrease in stock replenishment need.
Team Leader
Pioneer
Hamilton
2020.11 - 2022.03
- Improved client satisfaction by delivering exceptional customer service and resolving inquiries effectively
- Managed a team of 5 members, ensuring smooth operations and collaboration.
Virtual Intern
Bright Network UK
United Kingdom
2020.06 - 2020.08
- Improving analysis skills in UK Chocolate Market by participating in two workshops
- Presented the report to the panel with recommendations on how to increase sales.
Education
BBA - Business Administration With Information Systems
Trent University
05.2023
Diploma in Insurance -
Mohawk College
04.2020
Skills
- Interpersonal
- Networking
- Client Relations
- Cloud Computing
- Organizational Skills
- Data Entry
- Sales Management
- Problem solving
- Retail Management
- Microsoft Office
- Budgeting
- SQL
- Systems Analysis
- Microsoft Suite
Volunteer Experience
Tutor, Education to inspire, 04/2020, 07/2020, Improved educational growth for underprivileged students by providing personalized support and mentorship., Documented and maintained accurate records of tutoring sessions, assessments, and student progress, ensuring accountability and transparency in program evaluation and reporting.
Timeline
Office Executive
Ancaster Central Children’s Clinic
2024.06 - Current
Project Coordinator - Data Analytics Technology
PMI Lakeshore Ontario Chapter
2023.09 - Current
Business Analyst
Best Account Consultants
2023.05 - 2024.03
Customer Service Representative
Dollarama
2020.11 - 2023.01
Team Leader
Pioneer
2020.11 - 2022.03
Virtual Intern
Bright Network UK
2020.06 - 2020.08
BBA - Business Administration With Information Systems
Trent University
Diploma in Insurance -
Mohawk College