Summary
Overview
Work History
Education
Skills
Volunteer Experience
Timeline
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Sam MEMON

Sam MEMON

Mississauga,ON

Summary

Results-driven finance professional with a Business Insurance Diploma and a BBA specializing in Information Systems and E-commerce. Completed the Canadian Investment Funds Course (CIFC) & PFSA Exams. Utilizes digital literacy and problem-solving abilities to leverage technology for business solutions and client interactions. Connects with clients, providing personalized advice to meet their financial needs. Skilled in building and maintaining client relationships through effective communication and networking.

Overview

4
4
years of professional experience

Work History

Office Executive

Ancaster Central Children’s Clinic
Ancaster
06.2024 - Current
  • Conducted regular quality checks to ensure all documentation and administrative processes met clinic standards
  • Assisted with billing processes, including verifying insurance information, processing payments, and addressing billing questions
  • Managed office supplies, equipment, and inventory, ensuring a well-organized and efficient work environment.

Project Coordinator - Data Analytics Technology

PMI Lakeshore Ontario Chapter
Lakeshore
09.2023 - Current
  • Generated and analyzed comprehensive data reports for the PMILOC Chapter, collaborating with teams to derive meaningful insights
  • Improved team collaboration by 30% by fostering clear communication and coordination with committees.

Business Analyst

Best Account Consultants
Mississauga
05.2023 - 03.2024
  • Improved collaboration across business departments and groups
  • Assess options for process improvement, including business process modeling
  • Maintain documentation regarding various projects, processes, and operations
  • Collaborate with project managers and cross-functional teams.

Customer Service Representative

Dollarama
Peterborough
11.2020 - 01.2023
  • Handled customer inquiries, answered questions, resolved problems in a timely manner, and improving inventory management resulting in 100% decrease in stock replenishment need.

Team Leader

Pioneer
Hamilton
11.2020 - 03.2022
  • Improved client satisfaction by delivering exceptional customer service and resolving inquiries effectively
  • Managed a team of 5 members, ensuring smooth operations and collaboration.

Virtual Intern

Bright Network UK
United Kingdom
06.2020 - 08.2020
  • Improving analysis skills in UK Chocolate Market by participating in two workshops
  • Presented the report to the panel with recommendations on how to increase sales.

Education

BBA - Business Administration With Information Systems

Trent University
05.2023

Diploma in Insurance -

Mohawk College
04.2020

Skills

  • Interpersonal
  • Networking
  • Client Relations
  • Cloud Computing
  • Organizational Skills
  • Data Entry
  • Sales Management
  • Problem solving
  • Retail Management
  • Microsoft Office
  • Budgeting
  • SQL
  • Systems Analysis
  • Microsoft Suite

Volunteer Experience

Tutor, Education to inspire, 04/2020, 07/2020, Improved educational growth for underprivileged students by providing personalized support and mentorship., Documented and maintained accurate records of tutoring sessions, assessments, and student progress, ensuring accountability and transparency in program evaluation and reporting.

Timeline

Office Executive

Ancaster Central Children’s Clinic
06.2024 - Current

Project Coordinator - Data Analytics Technology

PMI Lakeshore Ontario Chapter
09.2023 - Current

Business Analyst

Best Account Consultants
05.2023 - 03.2024

Customer Service Representative

Dollarama
11.2020 - 01.2023

Team Leader

Pioneer
11.2020 - 03.2022

Virtual Intern

Bright Network UK
06.2020 - 08.2020

BBA - Business Administration With Information Systems

Trent University

Diploma in Insurance -

Mohawk College
Sam MEMON