Summary
Overview
Work History
Education
Skills
Timeline
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Sam Mansouri

North Vancouver,BC

Summary

Driven Administrator offering 4 years if progressive experience working in office, food, and small businesses. Versed in customer support and maintaining professional and clean environment

Overview

3
3
years of professional experience

Work History

Assistant Manager - Photo Lab

London Drugs
North Vancouver
10.2022 - Current
  • Performed daily maintenance on the printers to ensure proper functioning of the machines
  • Maintained office supply inventory and placed orders to meet demand.
  • Managed incoming calls and emails, providing professional and efficient responses, and directed inquiries to the appropriate personnel

Customer Service Representative

Tiggy
North Vancouver, BC
08.2021 - 09.2022
  • Adjusted bills and refunded money to resolve customers' service or billing complaints.
  • Conferred with customers by telephone or in person to provide information about products or services and take orders.
  • Answered customer inquiries and provided accurate information regarding products and services.

Barista

Blenz Coffee
North Vancouver, BC
11.2020 - 08.2021
  • Provided welcoming customer service through taking orders, education on coffee products, addressing customer concerns, and promoting seasonal products and promotions
  • Prepared high quality café beverages and bakery products
  • Used POS system to process orders
  • worked independently opening the store and set up for the day

Education

Film Arts

BCIT
Vancouver, BC

Skills

  • Customer Service
  • Compliance Understanding
  • Multitasking and Prioritizing
  • Money Handling
  • Reliable
  • Friendly
  • Bilingual
  • Microsoft office

Timeline

Assistant Manager - Photo Lab

London Drugs
10.2022 - Current

Customer Service Representative

Tiggy
08.2021 - 09.2022

Barista

Blenz Coffee
11.2020 - 08.2021

Film Arts

BCIT

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Sam Mansouri