Cathy Pires
Penticton,BC
Summary
Dedicated [Industry] professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
38
38
years of professional experience
Work History
Assistant Photo Lab. Manager
London Drugs
06.1986 - Current
- Improved customer satisfaction by providing high-quality photo services and maintaining a clean, organized lab environment.
- Streamlined workflow for increased efficiency with implementation of automated processes and equipment upgrades.
- Managed inventory and supplies, ensuring optimal stock levels for uninterrupted production and service delivery.
- Trained and supervised staff members, resulting in a knowledgeable team capable of consistently meeting customer needs.
- Implemented quality control measures that led to a significant decrease in errors and reprints.
- Maximized sales opportunities by promoting additional products and services to clients during consultations.
- Collaborated with marketing teams to create promotional materials showcasing the lab''s capabilities, attracting new clientele.
- Provided exceptional customer service by addressing concerns quickly and effectively resolving any issues that arose.
- Enhanced team performance through regular feedback sessions, identifying areas for improvement and facilitating professional growth.
- Ensured compliance with industry standards and regulations regarding chemical usage, waste disposal, and safety protocols.
- Coordinated with other departments within the company to support seamless project execution from conception through completion.
- Established preventative maintenance routines on all equipment, reducing unexpected breakdowns and costly downtime incidents significantly.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
Education
High School Diploma -
Langara College
Vancouver06.1989
Skills
- Problem Solving
- Image Editing
- Quality Control
- Decision Making
- Staff Training
- Customer Service
- Technical Troubleshooting
Languages
English
Full Professional
Timeline
Assistant Photo Lab. Manager
London Drugs
06.1986 - Current
High School Diploma -
Langara College
Similar Profiles
MARIE GRACE CAMU-EZEBBMARIE GRACE CAMU-EZEBB
Pharmacy Assistant at London DrugsPharmacy Assistant at London Drugs
Odin MerryOdin Merry
Tech Specialist at London DrugsTech Specialist at London Drugs
Bita BeiklikliBita Beiklikli
Custumer Service at London DrugsCustumer Service at London Drugs
Daniela VegaDaniela Vega
Technology Sales Specialist at London DrugsTechnology Sales Specialist at London Drugs
LISA WEIZERTLISA WEIZERT
Cidermaker, Operations Manager at Summerland Heritage Cider CompanyCidermaker, Operations Manager at Summerland Heritage Cider Company