Sam Harris

• Logged activities, maintenance issues and hours worked for supervisors.
• Upheld safety standards for working in wet, cold and windy conditions.

• Managed unexpected challenges with flexibility and creative problem-solving, maintaining seamless experiences for guests.
• Trained new guides on company policies, procedures, and best practices, leading to consistently high-quality tours across the team.
• Improved overall guest satisfaction by promptly addressing concerns and implementing appropriate solutions as needed.
• Taking leadership and having a overview as a senior guide

• Managing big school groups as a TL .Teaching whitewater skills,Risk management,Navigation etc.

• Provided exceptional customer service throughout each trip journey, resulting in numerous positive reviews from satisfied clients.
• Enhanced safety by conducting thorough pre-trip briefings and ensuring all participants had proper gear.

•I worked as a snow maker for happoone Japan for ae season. I’m strong with stamina and very good with working as a team,I was raised in a place where we get lots of snow so I’m used to the cold and the snow.

• Inspected terrain daily for signs of erosion or other environmental damage.
• Kept abreast of industry trends by regularly reading trade publications to stay informed about new techniques or equipment advancements.

• i have worked doing ski patrol and instructor,snowmobile guide as well, so I can ride snowmobiles very good , and ski very good.

• Intermediate guide

• Cameraman

• Managing a guest house

• Evaluated equipment regularly for wear and tear, proactively addressing any issues to maintain optimal performance during trips.
• Assisted in the training of new guides, helping them develop essential skills for success in the industry.

• Maintained a safe working environment by adhering to safety guidelines and reporting hazards promptly.
• Provided facility inspection and maintenance to achieve superior levels of cleanliness and upkeep.

Worked on a building site for 6 months while covid.learned to use tools safely and properly.

I will always keep my workspace clean to prevent any risks.

Working with others to finish the task

• Junior guide

• Cameraman

• Supported fellow guides with equipment setup and breakdown, contributing to efficient trip operations.